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March 2024 by Matthew Bates
They do a very good job at reasonable prices
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December 2023 by C M.
Honest and reliable. Thank you so much! Wish more places were more like this place!
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October 2023 by Marilyn Estoque
My tire blew out and these wonderful people towed my car at reasonable timing and I got the best replacement tires at a good rate. You guys are awesome. 10/10 recommend. Thanks to Joey, Matt, and Amy for being great.Service: Tires
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October 2023 by Earen Dunham
Amy is the best customer service representative. They are efficient, courteous and extremely reasonable price wise.
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September 2023 by NanahRose
Customer service was excellent.
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September 2023 by dreda newman
Awesome KGC business !
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July 2023 by Angel Dowdy
They do good work but they stay busy all the time
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July 2023 by Kendal Cehanowicz
Proof there are still good people out there. My wife's car had an emergency as she was driving from the northeast to SC for the holiday weekend. We called Burrell hoping they could squeeze her in to take a look right away as she happened to be just 5 minutes away. They took her and my dog in, took care of her through the day, and jumped through hoops to get her back on the road. We are beyond grateful for their effort and humility in helping us.Service: General repairs & maintenance
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March 2023 by David S.
Maybe good if you are local. They will be happy to require unneeded work if you are not. Had this experience with a state inspection.
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March 2023 by Awaken Hebrew Israelite Judea
Firstly, I would like WOMEN to understand to purchase your own parts & shop around. Why? When we pay the market price(more money up charge) from the mechanic shop, the mechanic pays whole sale price( way cheaper) the additional extra money you spend on part(s) goes to them plus their labor charges. Yes! It's true, when you purchase your own part(s)there's no warranty and if the part(s) are defected its the customer responsibility-do what your pocket can afford period.Secondly, just my personal opinion. I think they( the mechanic doing safety inspection) fails vehicles to profit money for repair or replace labor.Thirdly, my vehicle drives worse now???. I failed my inspection for tier rods inner & outer plus motor mount(s). I was able to get my tier rods services done somewhere more affordable, but had no time to get the mount(s) done also. So, the mechanic at Burrell did the front engine mount and my vehicle when idling sounds like a tractor. When I shift gears to reverse my vehicle it jerk. It NEVER did that!!! I, called to explain what I'm feeling. The mechanic said-" its because I needed a rear mount as well." So, now my vehicle jerks when in reverse, I can feel the vibration of my motor under my feet and it sounds like a tractor when idling. How come my vehicle was shifting gears smoothly, the engine purrrrr like a cat and in reverse felt and sound smooth. It's hard to find honest, decent, mechanic with integrity.Lastly, the front desk receptionist told me that Auto Zone did not have the front engine motor mount in stock and the other parts stores as well. The only parts store was some place( I never heard of). The part for the motor mount was $283.00. I, stepped away to call Auto Zone to confirm truth and they had the part at Auto Zone two different dual last brand for my vehicle that's WAY cheaper for $133.32.My total was $602.00 and dropped down to $467.19.Make sure the conversation behind the desk with the receptionist and mechanic is OPEN and TRANSPARENT Ladies don't let this happen to you or allow them to make you feel like their doing you a FAVOR in order to get your safety sticker. I, have the sticker but my vehicle is worse not better. It was better before I came...Money Money Money
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February 2023 by Hebrew Israelite
Firstly, I would like WOMEN to understand to purchase your own parts & shop around. Why? When we pay the market price(more money up charge) from the mechanic shop, the mechanic pays whole sale price( way cheaper) the additional extra money you spend on part(s) goes to them plus their labor charges. Yes! It's true, when you purchase your own part(s)there's no warranty and if the part(s) are defected its the customer responsibility-do what your pocket can afford period.Secondly, just my personal opinion. I think they( the mechanic doing safety inspection) fails vehicles to profit money for repair or replace labor.Thirdly, my vehicle drives worse now???. I failed my inspection for tier rods inner & outer plus motor mount(s). I was able to get my tier rods services done somewhere more affordable, but had no time to get the mount(s) done also. So, the mechanic at Burrell did the front engine mount and my vehicle when idling sounds like a tractor. When I shift gears to reverse my vehicle it j**** It NEVER did that!!! I, called to explain what I'm feeling. The mechanic said-" its because I needed a rear mount as well." So, now my vehicle jerks when in reverse, I can feel the vibration of my motor under my feet and it sounds like a tractor when idling. How come my vehicle was shifting gears smoothly, the engine purrrrr like a cat and in reverse felt and sound smooth. It's hard to find honest, decent, mechanic with integrity.Lastly, the front desk receptionist told me that Auto Zone did not have the front engine motor mount in stock and the other parts stores as well. The only parts store was some place( I never heard of). The part for the motor mount was $283.00. I, stepped away to call Auto Zone to confirm truth and they had the part at Auto Zone two different dual last brand for my vehicle that's WAY cheaper for $133.32.My total was $602.00 and dropped down to $467.19.Make sure the conversation behind the desk with the receptionist and mechanic is OPEN and TRANSPARENT Ladies don't let this happen to you or allow them to make you feel like their doing you a FAVOR in order to get your safety sticker. I, have the sticker but my vehicle is worse not better. It was better before I came...Money Money Money
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September 2022 by Danny Powers
Great place for all automotive repairs
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September 2022 by Cathy Hoover
Super friendly staff! Outstanding service.
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August 2022 by Carmen Fernández
I have heard good things about this place but I have not been lucky enough to work well and quickly, they always take 2,3 and 4 months to do a job and when they finish it it does not take two weeks to return with the same problem, they they are good but the lack of work personnel is affecting them a lot.
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August 2022 by Kaleb Johnson
Don’t ever take your car here you’re car goes in with one problem comes out with 10
