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January 2024 by Allen Cooke
My mom bought a car from him years ago and has taken it back to him ever since. Last February they replaced the plugs and wires. Not long after, it started miss firing on cylinder 1. She took it back and was told the rear seal was bad and cylinder 1 was bad and the car wasn't worth fixing and should just buy a new car. She drove it for almost a year because she can't afford another car worried it would break down on her. Every time she asked about fixing it she kept being told it wasn't worth fixing. Took it to Big L and they found the valve cover was leaking some and the plugs and wires looked cheap. I came and replaced the plugs, wires, valve cover gasket and found the ignition coil was bad. Less than $200 and the car now runs great and the check engine light is off and no oil leak. Checked the plug gaps on the plugs I removed and they were set at .55 when they should be .40. Seems like they were more worried about trying to sell a car then to fix hers. Do yourself a favor and go to A&m auto down the street.
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November 2023 by Kim Cullingsworth
Excellent customer serviceExcellent wait time for an appointmentI was so impressed with the way they handle my car repair. I'm not sure if this is a family bussines or not but I felt like it was. When I buy a new car I'll check this place out for sure. They're my go to from now on. This was the second time I used their service and they gave me 100% both times.Thank you Dunn Rite. You Dunn it Rite in my book ❤️
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November 2023 by Lisa Dunn
We took our car into Dunn-Rite because it was making a sound. They said it was the transfer case and replaced it, which made the transmission inoperable, so they replaced the transmission. After spending $5,000 for repairs, we picked up the car and it was still making the sound. We brought the car back where it basically sat all summer with reason after reason why they didn't have time to work on it or couldn't figure out how to stop the sound. Definitely made us wonder why we had spent so much money to fix a sound that was not fixed. Finally, we picked it up, but brought it back in less than a week because smoke started pouring out the back and it wouldn't go faster than 25 mph. Next thing we know the replacement transmission was not working but it had sat at the shop so long it was no longer under warranty. I have used Dunn-Rite for years, but it did not seem they knew what they were doing this time. We now have no car after spending more than $5,000.
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October 2023 by Kevin Harris
I had the greatest experience with Dunn Rite Auto Group! For starters, I sent an email in reference to a vehicle I was interested in and it took a while for a response but for good reason. Kelly actually took the time to call the original owner to have all of my questions answered. Once I informed her that I was unable to come out in person, Kelly yet again went out of her way to get a video call set up and made sure that her husband pointed out everything that I needed to know about the car. He was completely honest with me about the vehicle and made sure that I was comfortable with making an offer. Once everything was settled, the owners themselves delivered my 95 Corvette to my home. M'Lissa and her husband were exceptional with customer service and handling my precious cargo! Thank you to all the staff at Dunn-Rite for their courtesy and professionalism throughout and I would highly recommend them to anyone in the market for a used car or even a classic one like me!
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October 2023 by Jason Mueller
Great experience when I bought the truck and have had great auto service for all the free oil changes and inspections. I drive over 2 hours to get here because they've done nothing but right by me
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October 2023 by Milena Van Sant
A very pleasant experience. Professional and courteous Kelly Dunn served us well.
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October 2023 by John Fellingham
Great service from the Dunn-Rite Auto Group is a given.I have been using Dunn-Rite Auto Group for servicing my cars since 2016. They have done a great job on keeping our older but still usable cars running at a reasonable cost.Foreign and US made cars are no problem for Dunn-Rite.Spare parts needed for repairs are always searched for the best prices available.Dunn-Rite is solid. No need to go elsewhere.I have not bought a car from them but when I need to get another car, they will be the first on my list. Their good service keeps me from wanting to buy a car!The Years best dealer winner is well deserved. Dunn-Rite is a family-owned business that knows the meaning of customer first.John
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September 2023 by Ashley Coleman
My fiance purchased an SUV from there and has had NOTHING but problems ever since he got it. Everytime you turn around it's in shop for the transmission and it's the same thing everytime. He gets a new transmission then it's a new issue. They need to just offer him another one off the lot at this rate, just buy a whole new car!!
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August 2023 by Brittany
They were amazing with the whole car buying process. They really made sure I could get into the van I wanted. I would highly recommend them to everyone!
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April 2023 by Elizabeth Barton
Absolutely great! My car broke down so to a defect and Randy was quick to get it looked at and let me know the next steps.Anytime I have an issue with my vehicle, Randy and his team have ALWAYS been quick, efficient and just get the job down. I couldn’t be more grateful for all that they do, especially when it’s my primary vehicle and have two kiddos to tote around.If you have a need, they are a great group to go to!
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April 2023 by Blair Kenyon
Such a friendly staff, and easy transaction, to say nothing of the vehicle. Purchased a 2014 Prius, and Kelly walked me through the process, and was nothing short of excellent. Randy walked me through the warranty, and it could not have gone more smoothly. Thank you!
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April 2023 by Joseph Demarr
Great service I was in and out n no time very friendly and will work with you
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December 2022 by Michelle
DO NOT purchase a car from this dealership. I bought a 2013 Grand Cherokee 18 July 2022 and the brakes have had to be replaced and now the transmission has to be replaced.
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October 2022 by Steven Sorrell
great group of people. Randy is very personable and easy to deal with..
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September 2022 by Michael Mcnay
Went in for an alignment and they showed me that there was going to be continued problems with my vehicle even with an alignment. Gave a full parts list after the suspension had been looked over and only charged a small fee. Very pleased with the service, I received the information I NEEDED to know.
