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October 2023 by Hal Davis
You have to get a key for the bathroom, but it has a super clean bathroom.Didn't expect that...as I normally don't review gas stations!
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August 2023 by Ryan Stagg
Staff were incredibly kind
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June 2023 by Steven P.
Don't trust these guys. Last year, they said we needed new brakes to pass inspection. Sadly, we believed them and overpaid for brakes. This year, on a different car, they said the same thing. We took it to the dealer for the state inspection and they said, "we changed your brakes three months ago and they're fine. Here's the receipt from that job."When we told them what Scott's had said to us, the mechanic said that's really funny because your other car's brakes were installed wrong and we had to fix them. Bottom line, these guys are not to be trusted at all.
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June 2023 by Martin C.
I really like they way they have handled my wife's vehicle. They seem upfront as a great shop. Being said, they want $366 to replace an engine and cabin air filters that takes 15 minutes and material cost of $30?.... And asking $800 for a job that should cost around $300 is ridiculously high. I welcome any retorts! Their maintenance and replace e is triple what it should be..2 days later and still no response on why charging ( (after tax $400 ) to change air filters??? I do understand business and profit, flat rate, etc.. and I'm ok with that.
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January 2023 by bee maningi
Great for car repair work (I have a 2015 Subaru)—knowledgeable, straightforward, honest, amiable, professional, great communication. I highly recommend.
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September 2022 by Cville Merton
Great for car repair work (I have a 2015 Subaru)—knowledgeable, straightforward, honest, amiable, professional, great communication. I highly recommend.
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August 2022 by Dennis Perreault
My family vacation started with a flat tire on I-64. The crew here was so helpful and checked my tire immediately when I arrived. Fortunately I had hazard protection coverage, so I was able to get the tire replaced for free by Firestone. But these guys were ready to order a replacement and get me taken care of by the next day if I needed it.
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December 2021 by Peter A George
Gas price a little higher, but is easy access. Also, real car service bays...a rare sight for gas stations these daya.
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September 2021 by Doug M.
Called Scott's for an estimate to replace 4 spark plugs. They said I needed to come by. When I got there they said I needed to leave the car for a day & couldn't fit me in for 2weeks. I asked for an estimated price on putting 4 spark plugs in the car. Was told they don't know till I leave the car for a day 2 weeks later. Are you kidding me!! Are they then going to tell me I need A new transmission, ball joints & God know what else. Basic labor price to replace 4 plugs plus the price of plugs. Do they think I was born yesterday. Beware! Beware!
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September 2021 by Chip Dishman JR
OK prices open 24 hours
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August 2021 by Jess D.
It physically pains me to write this review because previously I always thought so highly of Scott's and trusted them for my maintenance. Starting at 16 that was where I took my car and I was excited to move back to Charlottesville knowing I had someone I trusted. But recently I had a really poor experience that makes me question my trust of them. My 2017 Honda CRV was around 35k miles and I went in for an oil change. It was recommended that at my next service (around 40k) I was going to need a lot of fluid exchanges. I was only partially surprised because I purchased the car around 27k miles and I had not properly done a 30k service due to Covid and not driving much. I mentioned needing the fluid exchanges to a mechanic friend who looked at me like I had 5 heads and told me it was way too early and to check my manual. The CVT transmission fluid exchange is not recommended until 90k miles. So they were suggesting it over 50k miles early and it is a $600 service so not something I want to just do if it's not needed. I was shocked but wanted to give them a chance to explain. Maybe the previous owner had done something that made it need this care earlier then normal. I called and talked to Lindsey who told me there was nothing wrong with my car but they follow older standards and do the service every 30k miles and of course varies based on how much you drive the car and if you are towing etc. I just drive my car around town so no reason this should apply to me. It just seems wasteful to be doing a device 3x as much as the manufacturer recommends. I called around to 3 other shops in the area all of whom said it was far too early. All around just very disappointed.
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April 2021 by Jennifer Kraus Kearney
Highly recommend! I was traveling to Richmond and hit a chunk of shredded tire on the interstate. I broke and crumpled the belly shield under my car, so much that it was dragging on the road. I was able to make it to Scott's, and they had me safely on my way in a matter of minutes. They were very kind and professional. If I have the opportunity to work with them again I certainly will!
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January 2021 by Melissa S.
I had a low tire and one of the employees there, Jackson was super helpful in giving me air, trying to diagnose if there was a hole or not and was just overall awesome. I would highly recommend them.
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December 2020 by Steve Collison
Very knowledgeable staff and they have a great selection.
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December 2020 by Zephyr Woodworks
Everyone at Scott's Ivy Exxon are knowledgable and friendly, and the service was exceptionally well done.
