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August 2024 by Katelin Pinnell
Great place to go for a boat ride!!
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July 2024 by Angie East
We rented an 18 passenger Party Toon on Friday and had an amazing time! The young man Cameron was wonderful with educating us and sending us out! The young ladies inside were great too we just did not get their names! Everyone we encountered was friendly and welcoming. We have already recommended you guys to others and will continue to!
Our only complaint was it seemed as if time flew by but that’s not Parkway’s fault!
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June 2024 by Vincent Coppola
The young girl that answered the phone was rude and non informational. We asked for an email confirmation for the boat rental and she claimed she didn’t know if we could get one. We said we were traveling 4 hours and we need a confirmation (this was not our first time renting here). She said ok. We had to ask her if she needed our email and then we gave it to her. Then I called back to speak to a manager and the “manager” was just as rude. Asking me if we asked the girl the right questions. Did not care at all about the attitude we were given. I was in disbelief and was saying I might want to cancel at this point. Then he said do you wanna rent a boat or not because you’re confusing me. Cancelled the boat rental. Awful people to be paying for their boat
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April 2024 by Eddie Vest
The past 2 years I have been part of a group of friends that has rented Pontoon Boats from Parkway Marina. I personally haven’t rented in my name but we all pitch in to pay for the rental. Both years we were took pictures of the props before we left the Marina and both years the props showed signs of damage but still had life left in them. Both years we had to pay to replace the props when we turned the Pontoon back in which was nothing more than a scam for them to make extra money. Not my decision but the group tried to book a rental for this summer and were told due to past rental experience’s we couldn’t rent from them this year.
We have spent a lot of money renting and paying for replacement props that Parkway Marina has accused us of further damage.
I hope anyone thinking about renting from these crooks reconsiders.
I am in hopes that not all boat rental businesses on SML aren’t as shady as Parkway Marina.
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October 2023 by Rodney Millspaugh
Awesome, friendly service! The Pontoon we rented was set up with EVERYTHING for fishing- could not have asked for more! Live bait on site- great staff! Thank you all!
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September 2023 by Craig Liner
We have rented pontoons from Parkway about 10 years in a row during our annual lake trip.Upgraded to the double slide this year but was disappointed that there was no anchor available. We spent more time chasing the thing while swimming than enjoying it. Hopefully there will be better inventory of hardware in the future.
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August 2023 by Matthew Thompson
We rented the party pontoon. I called several weeks in advance and made the reservation for our bachelor party to take the party pontoon. My email inquiry I asked about Friday, when I called, I asked for them to change the reservation to Sunday.When we arrived when the business opened, no one had gotten there yet. When the crew came in a few minutes past 8, I was rudely and flatly informed by a woman that boat rental didn’t start until 9. So we waited, and a polite man said he would try to get us in as soon as he could. A few minutes later we were informed the party pontoon had been double booked because my reservation was on there books for the day before. They had a boat that would be available for us they just needed to get it ready. An hour and a half, we were no closer to getting our boat, no one seemed to be aware of the situation, and it didn’t seem to be likely we would be getting a boat, so we left. Needless to say our bachelor crew was disappointed about our boat day being ruined by what was the worst customer service that I’ve ever seen in my life.
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August 2023 by Tyler Gravley
Great place to rent a pontoon! Good fellas in the check in shack, Decent prices and easy process
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August 2023 by Justin Purvis
Rented a boat for the day and was accused of damaging the prop. Luckily I took pictures before we left in the morning or else they would have tried to charge me for the damages that I even made them aware of before leaving. Not the way to do business. If you are looking for an honest company to rent a boat from I highly recommend Gills Creek marina. I will never return to Parkway.
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July 2023 by Vickie Zaatar
We rented the pontoon with the double slides. We had a great experience renting from here. Everyone enjoyed jumping off the boat and using the slides. Will made sure we had a great time. He's very courteous and knowledgeable about Smith Mountain Lake. It was a great day out on the lake!
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July 2023 by Milo Hardin
Great staff and cheap place to store your trailer while vacationing on SML. Only paid $5/ day.
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January 2023 by JG84 G
My family and I rented the fishing pontoon for several days over the summer and had a great experience. The staffed booked the pontoon and had it ready to go early on the morning of our arrival. The best part of the experience was the staff. Very professional and dedicated to customer service.
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January 2023 by Brandon Humbertson
Good marina. We stayed at the Jolly Roger just across the way and used this ramp to launch.
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October 2022 by Donna Wolff
Parkway Marina was an awesome venue to have our son's wedding this past weekend. Ronnee and the staff were always available and helpful to us with anything we needed. The picturesque views were stunning and the weather was perfect which made the day wonderful! I highly recommend Parkway Marina for a wedding/gathering!
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October 2022 by chris fox
Boating supplies. Some fishing tackle.live bait. One of the best boat ramps on the lake. Easy in . Easy out. Great parking to. Bait rentals. Just a great marina.