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November 2023 by Gianni Harrelson
Where do I start?! This place is the absolute best! Mr. Clarence was so patient and friendly with me throughout the whole process. A special shout-out to Adam, who worked tirelessly to make sure I drove away with something I liked and could afford. I’m not sleeping when I say I’m in my dream car! Thank you so much VA Cars-Hopewell.
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November 2023 by Pam Bland
Mr. Clarence was nice, he stay in contact with us until the car came in then contacted us back to come in to look and the car and test drive it. I understand the way the economy is just wish it was possible to have a lower payment. But overall we have a car. Great team at VA Cars in the tri city.
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August 2023 by pat winter
I have bought several vehicles from this dealership, and I have referred numerous people who have intern bought vehicles from them. David, Adam, Fernando, and the rest of the crew. There are probably the most professional and diligent people I have ever dealt with. Their knowledge really surpasses everybody else that I have dealt with in other dealerships and they take pride that the vehicle they are selling you is the best for the best price. I would highly recommend you check them out before you go to a main stream dealer to buy your next vehicle.
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August 2023 by Brian Jenkins
They are great people to get a car from customer service was great they are friendly and very helpful I would recommend them to anyone looking for a vehicle
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August 2023 by James Wilberger
Great company to deal with and they stand by their Loyalty For Life Guarantee! Mr. David Frank is a man that gets things done. We were so happy with this company we just brought a truck from them. Highly recommended!
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April 2023 by Dlnklebeeerrg
Shout out to cody For helping me walk out with my 2014 Mustang he was really helpful and thorough thru the whole process and kept me updated
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April 2023 by jostric
Very good customer service, and professional way of handling any issue s. Would purchase another vehicle in the future. Thanks to the VA Cars team. J Strickland
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April 2023 by Shannon Dunn
Where should I start ? first I must say a big thank you to the team at VA Cars of Tri Cities, Inc for making it possible for me to drive home my 2020 Hyundai Elantra a few days ago. A special thank you to Jon my representative who was so patient with us and accommodated us way beyond closing time, I really appreciated that and I felt welcome and felt valuable. Jon also offered me coffee or something else to drink. As an immigrant and first time car buyer/owner I was clueless and naive to a lot of information regarding the process and Jon walked me through the entire process which took up a lot of his time but he didn’t seem annoyed at all. The team is amazing and very accommodating I would recommend them 10/10 ???? Excellent Job!!! ??
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April 2023 by Markeisha Jones
Customer service was all around GREAT! There are NO complaints at all. Everyone really worked together to ensure that I had something that I LOVED. They all worked together to ensure that I had the best deal possible. The energy and the vibes that came from them was even better! They went above and beyond! I will definitely go back to purchase another vehicle. Thank you again VA CARS!! Thank you Brandon, Cody, Adam and David! I didn’t catch the names of the others but, thank you as well! You all made this experience (of car shopping) a pleasure!
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April 2023 by VesselK'sJourney _
Cody and Brandon were a pleasure to do business with!! My deal was fair and simple and I have zero buyers remorse. I bought a beautiful, mechanically sound vehicle from Va Cars and I’d purchase here again and recommend them to my family and friends!
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April 2023 by Angel Baugh
Definitely go see Cody! He was patient, understanding, and worked with my financial situation. I have a 2018 Chevy Cruz with 72,074 miles because of him! Greatly appreciate the service. 10/10 would recommend seeing Cody!!!
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March 2023 by justin Powell
Cody helped my partner with his car purchase in 2020 which made me want to take my business to VA cars. Cody made my first time car buying experience so easy! He was patient and answered all of my questions thoroughly. Made sure the car was to my liking before driving it off the lot. Thank you sooo much Cody!
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March 2023 by Rachel Wilkerson
The whole staff is professional, helpful, and kind! Everything I wanted in a car they gave me to the best of their ability and I have 0 complaints. Diego sold me my car and he was wonderful! I would recommend them to anybody and being a first time car buyer any apprehension or questions i had they definitely helped my anxiety! I cant thank everybody especially Diego enough!!
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February 2023 by Ayesha Cole
I am so glad I went to Va Cars to purchase a car. Great service and easy process!! I love my car!!!
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February 2023 by Kountry Johnson
Excellent customer service and professional. Great experience
