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June 2024 by Trina Sheppard- McGriff
I wish I could give 10 stars!!! Johnson Family Collision did a fantastic job repairing my vehicle. A deer ran into my car traveling back to FL from NY. My car looks the same as it did prior to the deer accident. Michela is wonderful. Very nice and professional. If anyone is in the area and is in need of repairs, please don’t hesitate to call Johnson Family Collision.
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June 2024 by Cathy Smith
Update: turns out the girl telling me on the phone and in person that the reason it sat for a week without being touched was because somebody quit and lost the key fob WAS THE PERSON THE KEY WAS GIVEN TO!
I’m torn on this place…while they did a good job repairing a fender and lights on our pathfinder after my husband hit a deer there are some SERIOUS issues going on with their customer service team.
The vehicle sat for over a week untouched because somebody walked out (quit) right after it was dropped off on May 20th around lunchtime. I called to see what the deal was to be told “well we don’t have a key or didn’t know who it belonged to because it just appeared here” (a key was dropped off) “let me call the girl that quit and see if I can find the key” (should have been done immediately) and this girl claimed she wasn’t given a key or knew anything about it until SHE was going to have to replace the key fob and suddenly she remembered…it still took over a week for them to even work on it (was still sitting untouched on May 31st) and we finally got it back after 2 weeks today (June 4th). We did all the work with the insurance company, got the estimate weeks before it was dropped off for repairs (the deer was hit on May 7th and we got them an estimate on May 10th to have parts ordered and ready for starting the repair on May 20th) and nothing was ordered until late last week. Not sure if Adam is different to work for than Jeff, but something has changed.
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March 2023 by Mike Nester
On time helpful and overall good service
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July 2022 by Kenneth Williams
Just wanted to say my experience with Jeff Johnson Collision Center is nothing but exceptional. My Audi A5 was side swiped by another vehicle while parked on main street in Hillsville. My concerns were I had never used this Center before but was recommended by locals who told me they do a good job on repairs. Justin, the Manger, was very professional and took care of all the details and had my car repaired quickly. The matchup on the paint job was stellar and no one would ever know this car was ever in an accident. They also buffed the whole vehicle and also made sure the alignment on all 4 wheels were correct. If your looking for a professional repair and service, just give Justin a call and know your vehicle is in very capable hands.Services: Body & Trim
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June 2022 by Jared Hooper
Let me start out by saying the Jeff Johnson collision center did a excellent job on my 2011 CTS-V after I hit a deer. Justen and his team took very good care of me from start to finish. from help of the estimate to answering any questions and concerns I had! thanks again and I would recommend anyone with any auto body needs!Services: Body & Trim
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April 2022 by Dj S
This place is definitely a BIG JOKE I used them in November 21 to paint a 2021 car where a rock hit it plus from a previous paint job on the car the painter left debris in the paint and I paid them extra to get it out but in return they put debris back in the paint job plus they painted my roof 3xs and it's still not correct and has debris all in the paint. they was overspray all over the car they was stuff all over the floor mats inside the car. when I called Jeff Johnson to get a answer why the car wasn't painted correctly his reply was its hard to match paint this is a 2021 I called the insurance company that paid them they said to ask for a refund but I've been calling since Dec of last year and Justin says he will return my call but hasn't. he did call once and ask me to remove this review and i did but i think the community needs to know they DONT DO GREAT WORK LIKE THEY SAY, its all good just will never go there again plus I'd use someone else just like I recently did. just read previous reviews here ask around before you leave your vechicle with anyone do your research because ur the one paying for it. go out of town if you have to.The vechicle should look brand new or better if it's a 2021 and a good painter wont leave debris in the paint job or put white flakes in the paint where it's got blue flakes.. PLEASE BEWARE OF THIS BODY SHOP DONT GET TOOK ADVANTAGE OF AND REMEMBER YOUR NOT GONNA LIKE IT HERE!!Service: Painting
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April 2022 by David J Shaffner
This place is definitely a BIG JOKE I used them in November 21 to paint a 2021 car where a rock hit it plus from a previous paint job on the car the painter left debris in the paint and I paid them extra to get it out but in return they put debris back in the paint job plus they painted my roof 3xs and it's still not correct and has debris all in the paint. they was overspray all over the car they was stuff all over the floor mats inside the car. when I called Jeff Johnson to get a answer why the car wasn't painted correctly his reply was its hard to match paint this is a 2021 I called the insurance company that paid them they said to ask for a refund but I've been calling since Dec of last year and Justin says he will return my call but hasn't. he did call once and ask me to remove this review and i did but i think the community needs to know they DONT DO GREAT WORK LIKE THEY SAY, its all good just will never go there again plus I'd use someone else just like I recently did. just read previous reviews here ask around before you leave your vechicle with anyone do your research because ur the one paying for it. go out of town if you have to.The vechicle should look brand new or better if it's a 2021 and a good painter waont leave debris in the paint job or put white flakes in the paint where it's got blue flakes.. PLEASE BEWARE OF THIS BODY SHOP DONT GET TOOK ADVANTAGE OF AND REMEMBER YOUR NOT GONNA LIKE IT HERE!!
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March 2022 by Kristi Beamer
My experience with jeff Johnson collision center was nothing but excellence. They go beyond for their customers and answer any questions in a timely manner. I would highly recommend for their great work and doing you a good job.
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March 2022 by Donna Bryson
Friendly service
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February 2022 by Ronald Marshall
Supplies good work and needed essentials.
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January 2022 by Janet Roy
Very helpful
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October 2021 by Wayne Walk Jr
Excellent service!
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June 2021 by John Zimmerman
Very reasonable on prices. And they fix hail damage cars.
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June 2021 by James Allen
Really good place
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April 2021 by Sandra Nagy
Excellent customer service. Repairs were done in a timely manner. Quick service
