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August 2023 by Janet K
I can’t say enough about this place at Worldgate and especially how nice everyone is from the very moment you make your appt. I got my appointment with Kris Porter and he is the best of the best! He is an excellent professional, very knowledgeable, amazing! Thanks for helping me get better.
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September 2022 by Daisy Hutchison
An excellent choice for your health and recovery! I have successfully completed several rounds of therapy sessions at the Jackson Clinic/Worldgate location and I truly could not be more pleased. From the very beginning of the process, the entire staff is warm, welcoming and supportive. Yasmeen and the entire administrative team consistently do their best to make patients feel at home and accommodate scheduling needs. The therapists and exercise specialists far exceeded my expectations--not only have I physically recovered, but I've also regained my confidence. Dr. Claire Dulin Ortiz has helped empower me so that I no longer live in fear of pain or a relapse from my injury. Thank you so much!
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June 2022 by Rakhi Subhasish
I got a referral for Jackson Clinic from my Dr. Based on the reviews, I requested an appointment with Ian, however due to his calendar, I got an appointment with Jessica. I loved her from day one! Extremely competent and knowledgeable. I did get a session with Ian and needless to say, he was excellent too.My kudos to everyone from the front desk to the exercise specialists. You all ROCK!??Update: I’ve been working with Ian lately and now I can say first hand - he’s the best! His diagnosis was validated by an x-ray later;)
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May 2022 by A. R.
I requested a therapist based on a recommendation. The therapist had to cancel because of an emergency the first session. I didn't find out until I called Jackson to confirm my appt time. The next session the therapist just randomly switched me with another patient. I found this out after arriving and PAYING for my session. I did not want to see another therapist so I was forced to cancel that appointment. I requested a refund of my copay the next day and 1.5 months later I haven't heard anything from Jackson or seen a refund, despite following up twice. Poor service and disorganized is all I can say.
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January 2022 by Buddy Heiman
I had an injury that required a total hip replacement. On a recommendation by a friend who had wonderful things to say about her experience there, I began rehab at Jackson Clinic at Worldgate. I can’t say enough good things about this center! First, it is very accessible to parking which is important for patients who have mobility problems. Jasmine and everyone at the front desk are wonderful and very helpful! There are plenty of well-spaced chairs in the waiting room with a place to hang coats. Once inside the clinic there are cubbies available to hold smaller items. The clinic itself is very clean and everyone is extremely careful to sanitize which is important during this pandemic. All staff are masked and so are the clients. Initially I started with three sessions a week for several months, then scaled back to twice weekly. Because it was a hip replacement due to trauma it is a difficult healing process. I have been working with Chris Milliken who far and above is the absolute best physical therapist you could work with. His knowledge, guidance, patience and skill are incredible, and I could not have made the progress I have without his assistance. Ian is also equally as wonderful should you be assigned to him as your primary physical therapist. As a result of weakness in my hip area, I was experiencing back pain. Chris took great care to map out a program to address that issue and I have greatly improved in both areas of my therapy and continue to be provided with all kinds of support and guidance in my very slow recovery. Part of the session is working with specialists on individualized programs to build strength and balance. Alyson, Anna, Jessica, Claire, and Eva are some of the wonderful folks that have worked with me and they are all the best and most supportive people who help me in every way they can. As I have been coming for many months I have been able to observe the care and support offered to many different kinds of injuries and many different kinds of patients. A number of clients are middle aged and older, some are young adults, some are children and some are young adults with special needs. Each and every person is treated with the upmost of skill, support, kindness, and thoroughness, careful guidance and positive support possible. The only recommendation I have is that the owners reward the staff with more holidays off! They deserve it!
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December 2021 by Matt Anderson
Very helpful and friendly staff. Made PT enjoyable and felt better way sooner than expected. Would come back again if I need more PT
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May 2021 by Divine Trucking Inc
Had a great experience at Jackson Clinic. hunter was my physical therapist, he took his time and was very helpful to me. He explained everything in great detail and I was able to follow the exercises provided to me. I was able to heal quickly in a short amount of time. Thank You Hunter And Elly
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May 2021 by Maritza U.
Cindy is an excellent therapist and has a very good team. I have been seeing her for quite a few years and never regretted to have chosen this place for my physical therapy.
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March 2021 by lord_baron_ttv
In September 2020 I have the unfortunate experience of tearing my ACL in my right knee. For months I struggled with activities I used to do, especially in the gym. I had MRIs done to confirm the injury and it was advised that I undergo surgery to repair the damage. I, like everyone, did not want to go through that and face a year long recovery period. I work out at One Life Fitness and have seen the Jackson's office and figured I'd stop in.My initial plan was to pre-hab myself so that I was stronger for post surgery healing. During the past few months I have been working with Hunter, a very professional and down to earth therapist. With his help I was able to improve to the point of doing agility work with the ladder, long jumps, and box jumps without pain. At this point I was still under the assumption that I was performing this with a damaged ACL and had just strengthened the surrounding muscles to compensate.Last week, I had an appointment for a Regenxx therapy that utilizes stem cells to facilitate regeneration in injured ACLs. On procedure day, the doctor injected my ACL with contrast so that they could see the condition of it. Turns out, it healed itself and we stopped the procedure and did not undergo the treatment. I attribute this success and great outcome to Hunter and the Jackson Clinic team for taking great care of me.If you are in a similar situation and mindset of not wanting to rush into surgery, give them a try and see if your body responds to physical therapy as mine did.
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January 2021 by Marat Metoff
Ian and the rest of the staff provided personal and professional treatment for my needs. They did a thorough evaluation of my weaknesses and completely explained how they will work with me in making me heal from my surgeries. During the treatment and working with Ian, he had me work on those weaknesses, constantly made sure I was okay doing the exercises. I’m actually looking forward to my next treatment appointments as I have total confidence that it will make me heal in a safe and effective way.
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January 2021 by Sarah N.
The staff here is nice. The office is a little small but they do a good job of wiping everything down and managing the social distancing. My favorite person to work with was Hunter. He was very pleasant, helpful, knowledgeable, and followed up with my concerns.
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August 2020 by centava99
Really thoughtful, friendly group of professionals working there. From Yasmin and Shirley at the front desk to Ian working on my knee and ankle, to Aly the taskmistress making me do all the mean exercises to an eclectic soundtrack, they're a really good and helpful group who think outside the box to try to find solutions. Strength building without pain is their focus; it's not just about hitting milesones, but creating programs that clients can maintain on their own at home for long term success. I'd highly recommend this group and plan to go back after upcoming surgery.
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August 2020 by Henry and Marie Degeneste
Worldgate Jackson's clinic has been terrific for me. I have very severe plantar fasciitis and they have helped me to keep working. I did every medical procdure there is short of surgeryand the PT was the most helpful thing I have done. Mike and Aly both are wonderful; instructive and supportive, as is everyone else in the clinic, actually, I stopped going during COVID because I'm not on my feet as much, but I would go back in a heartbeat. I actually miss them, they became like family.
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November 2019 by Arash Yazdi
I can't say enough about this Jackson's location for Physical Therapy. When I first started my PT I can barely move my neck and had pain radiating in my neck and shoulders that was caused by a chiropractor. Ian has been patient and listened to my issues and has provided amazing Physical Therapy and a routine towards become healthier and pain free. The whole staff is amazing Yasmeen is always pleasant and helps schedule my appointments and both HM and Alison provide the exercises onsite and at home to accomplish in a fun and professional manner! I highly recommend them for any type of physical therapy you might need.
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September 2019 by Kim Lamphere
I always look forward to coming here. It’s a pleasant atmosphere. The therapists are AWESOME! I would never consider going anywhere else.
