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“My daughter is still searching for the "perfect" pointe shoes for her (12 models and counting...). We had a great experience at the Cinnamon Tree in Herndon. Our fitter was very patient and informative, took the time to ask my daughter what she liked and didn't like about her previous shoe and guided her while trying on several options. We never felt rushed to make a choice, and it really felt like our fitter was committed to helping my daughter find the right pointe shoes. Highly recommend!”
“Luna is absolutely the best. She offers cleaning and polishing of many different kinds of shoes. Great customer service and I have purchased 3 pairs of shoes all of them feel like a tailored suit and have lasted for many years with lots wear and minimal maintenance. They all still look great. I just got another custom designed pair and have no worries about the quality of product”
“Great customer service! The gentleman that helped me was so professional and knowledgeable. I asked him so many questions and he was so helpful and patient. Unfortunately, the power went out and I was unable to order my size. However, I will return in the future to support this business.”
“I drove more than an hour to come get my safety boots other stores that don’t have the selection that this store has very friendly knowledgeable staff .
I have been other stores close to my house. They don’t have the selection or the experience .”
“This is the best place to shop for athletic shoes! For a few years now, store manager Stacy has helped my husband and me find the right shoe & size. Excellent service and quality all around. 10 stars!”
“Was walking around Fairoaks Mall and saw a bunch of pokemon boxes in the window so I went inside. Was the only customer at the time (close to closing time) but the employee was super attentive and welcoming. He sold me on a couple sealed pokemon boxes , whose prices actually beat a couple of the cards stores in the same mall.
Will definitely stop by again if im in the mall .”
“Came here to get running shoes, and Fabian took great care of me. He made some really good recommendations and also gave really good advice on what shoes to get. I became a VIP member and bought some good shoes with a custom insole. I'll definitely be back.”
“Came in and the staff immediately knew what I needed and provided multiple options. My feet sink if, and my current shoes left my feet feeling fatigued. The new shoes I got help support my feet better and my knees and lower back haven't felt this good on a run in a while. Thank you!”
10AM - 9:30PM
11750 Fair Oaks Mall, Fairfax
Shoe Stores
“I had such a great experience getting some
new shoes here. Kyi the store manager was an A1 employee! She really knows her stuff and told us about all of the great deals the store had to offer.
Check this shop out! They also had tons of great clothing options for all ages, toddler to adults.”
“Great place. Very good selection of high end work gear and leather products. They also do repairs and they fixed the stitching on my belt in about 10 minutes. Great service and products.”
“I gave in and purchased a new pair of ON Cloud sneakers ?. Yes, I find them racy in price, but they are so... comfy and worth it!!!When I first started my search, I was hesitant and confused. It was difficult finding one store that had a selection to pick from. My daughter reminded me that Comfort Shoes, located in the Fairfax Towne Center, has the best selection. I found it helpful, going to Comfort Shoes to receive the best customer care, ever. Gregg listened to my concerns and explained details about these lightweight sneakers of which I had not thought of. This process allowed me to get fitted properly.I normally don't do this... but I walked out with my new Cloud 5 - Nimbus Alloy's...on.I look forward to purchasing my next pair.Bravo Gregg ?? ?? ??Thanks again,bjcarter ?”
“great selection in every size available
clean and nice staff.
I order it online and picked it up at this location they had it ready and i ended up purchasing another pair of shoes while i was there!”
“My daughter and I were both fitted for pointe shoes. The staff was very helpful and patient, providing us with different options and listening to our concerns. The store also had a great variety of apparel and dance accessories. This is a wonderful dance store!”
“(Translated by Google) There were not many sizes of many clothes. Everything else was super.(Original)No habían muchas tallas de muchas ropas. Todo lo demás estaba súper.”
“Very easy to retrieve online purchase. Even browsed for some shoes while I was there. Customer service was quick to assist and bring my online purchase to me quickly.”
“We had such a great experience here today. Dave Jr. sized my husband up in minutes and pulled clothes that fit great, no alterations needed. He was patient, quick and helped by guiding us toward some looks we usually wouldn’t have considered, but loved when they were together. He was always close by but never hovering or pushy. For the quality, the price point is excellent so we gladly grabbed an extra pair of jeans and a couple belts. If you want great attention to detail, good quality and someone who really knows what they are doing and take pride in it, I suggest you make an appointment! Oh, and they also gave a couple of sleepy parents some excellent espresso and coffee drinks and let us set our 5 year old up in the kitchen to eat a snack. We will, without a doubt, be returning.”
10AM - 8PM
10955 Fairfax Blvd SUITE 106, Fairfax
Shoe Stores
“I just want to say that the staff was amazing in helping me get boots picked out for my company project. The quality does not stop with the boots, it is engrained in the staff as well. Great boots, great service!!! Thank you!”
“Beautiful store! The cashier at the Women’s department was amazing!!! Forgot her name though! I guess her name starts with a N...Nansha Maybe!!! Just moved to Virginia and I will back coming back soon!!!”
“I had called from the Woodbridge location and they had what I was looking for in stock. When I got there, it was ready for me and I was in and out in no time. I appreciate the customer service.”
“I recently had a wonderful shopping experience at DSW at Fairlakes Shopping Center, especially as a Skechers enthusiast. This DSW stands out for its dedicated section to Skechers, making it a go-to for fans like me. The store's location is incredibly convenient, and while the staff can often be found behind the cashier, they're exceptionally helpful and friendly when you catch them. A great place for shoe shopping!”
“Pam is spot on as always. She took the time to properly get the right shoes for my granddaughter. We have been coming here since she could wear shoes and will continue to do so until she outgrows anything in the shoe.”
“Every experience I’ve had here has been exemplary. They have a manager who leads by example, you don’t even know she’s the manager when you meet her because she’s on the floor doing the same tasks her employees do.
The customer service from the manager down to the lowest employee has always been perfect, they should give workshops to other companies about how to do customer service right.
I’ve had horrible experiences at other Loft stores, my experiences at this location are the only reason I still shop at Loft.”
“Drove out to Leesburg on the 4thto visit family and to drop by the Leesburg location looking for Backpack...I couldn't decide between these two. Just found out that if you use your Nordstrom CC you get 5% off.”
“Found some good stuff here got a pair of nice shorts and metcons. Employee named Valeria helped me find a nice pair of sweatpants and took the time to bring stuff from the back. I recommend the store and also thanks Valeria for your help.”
10AM - 7PM
9600-J Main St, Fairfax
Shoe Stores
“I have a 7 month old son, he’s my first so shopping for baby clothes is all new to my husband and myself and we had a great experience at this location. The associate, Cindy, that helped us really went above and beyond explaining the deals and sales to us. Thanks for taking the time to walk us through the store and making sure we understood sizes too!”
“I needed new shoes and I went to foot locker cause I went to nike,addidas, and puma but none had a shoe I liked. Thinking I was picky I went to foot locker to check it out and I saw these air forces and I was like WOW!, I checked the price and i was like WHAT? ONLY 90 bucks so I bought them they fit just right. I really recommend foot locker no other store had good shoes at low prices.”
10AM - 8PM
11743 L Fair Oaks, Fairfax
Shoe Stores
“Jjill saved my life. I had a life event where I lost memory for a time. I came home to a house I didn't remember, a dog who knew he was my dog, but who I didn't remember. My husband had to travel and often I was confused about who's clothes were who's in our closet. I found myself wearing his shirts, they felt comfortable, familiar, and safe. I was in the mall one day and passed a Jjill. I didn't remember any of the stores in the mall, but I went in to look around. When I tried pants on, it felt like magic! I have a boys cut on the bottom, no hips, barely a bottom! I could never find pants that fit me right. For the first time in my life, I felt like myself! I felt comfortable in my own skin. I ended up buying a new wardrobe. The clothes were stylish, age appropriate, but hip and young looking. I couldn't remember myself before I Iost my memory, but I felt like this was who I am. I felt good when I went out, I didn't look frumpy! I had avoided doing things because I didn't have anything to wear. All of sudden, I was EXCITED to get dressed. I felt PRETTY. My young daughter had never seen me wear women's clothes per say. Not that she could remember. She has said now, as a grownup, how wonderful it was for her. To realize we liked similar things and she was always proud to be seen with me. She thought all the other mothers looked older and I looked young because of how I dressed. What mattered to me, was that I could express myself thru the clothes and was confident in how I traveled thru the world. I am so truly grateful. And it's never changed. I am now 67 years old. This summer's clothes were, in my opinion, the best and most beautiful Jjill has ever done. The colors were amazing! I am proud to wear them. They save my life in a figurative way literally every single day! I will be forever grateful!”
“Anup patiently worked with me, educating me on the shoemaking process and helped me navigate the many selections to best align to my personal style. Anup is the living definition of “customer service” and because of him, my family and I are customers for LIFE!”
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“Grace and Craig really took the time to explain the different types of Birkenstock to me. I ended up getting 3 pairs and I love them all! You can also get a foot assessment in the store. I learned so much about my feet!!”