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August 2024 by Ebrahim Alshaiban
Mr. and Mrs. Dunlap were outstanding in their communication throughout my 3-month overseas trip. I always felt like a valued part of their family, not just a customer. They were incredibly accommodating with my requests, even when external circumstances made things challenging. For instance, when my car broke down and I was unable to move it from storage by the 6:00pm deadline, they went out of their way to bring help and stayed with me until around 8:00pm without charging extra. Their location and pricing were also very reasonable. I highly recommend their services based on my personal experience.
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August 2024 by Hulda Hilpetti
This is a place to have storage unit/s - Fantastic and friendly management and staff, easy access in and out, very clean and safe facility. We highly recommend this Herndon location Security Public Storage. THANK YOU!!!
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July 2024 by Yvonne Williams
We leased the Security Public Storage for over 10 years. The affordability, location, and access is definitely a 10 for this location. The onsite Management team is definitely a plus since they can address any needs immediately from replacing a light bulb, obtaining locks, and getting boxes. This location is super clean and we appreciated that.
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June 2024 by L P
I have been using Security Public Storage for a few years. The owners are friendly, and very helpful honest people. The facilty is very clean and safety is one of their priorities. Their prices are fair and unlike other storage companies they don't raise their prices after just a month of usage. I highly recommend SPS.
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June 2024 by Juan Rodriguez Torres
Life savers!!! I arrived 30 minutes before closing and they took care of me fast and easy. Renting a truck has never been this easy. Return was simple. Chelsea was great over the phone to answer all my questions and Ian expedited my reservation process in person. Both are good people and look forward to using their services again.
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June 2024 by Carlton Weaver
The property managers of this facility should be the trainers of how all facilities should be managed. The managers were attentive, professional and courteous. They came to my unit which was outside and offered water on a hot day in a very nice SPS thermos. All around 5 star service!
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June 2024 by Peter Parker
This facility has no consideration for its neighbors, nor does it comply with ToH nor FFXCO code.
At 550am, June 1, a diesel truck dropped off a semi-trailer before opening hours, awaking my entire family & my neighbors. This is not the first time vehicles or clients used the facility after hours, and Security Storage management does nothing!
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May 2024 by Not Yours
Best place to rent for storage. Very convenient, best price and safe. The customer service is the best I have ever experienced. They facilitate everything and provide what is best for you, treating you with kindness.
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April 2024 by Cee Fate
I've been using this storage facility for about 8 months. It was my first time using a storage unit in many years. That said, I was completely dismayed to find that most storage companies approach their pricing model as though their units have a fluctuating value, like gold. Not being a fan of that approach, I was happy to find that Security Public Storage doesn't play that game. The pricing is very transparent. Additionally, the local management of Spring St, Herndon is fantastic. They remember your name, share your (mover) recommendations to other customers, and go out of their way to treat you a valued customer. I meant to send this review months ago but happy to note that this management team continues to be authentic and awesome.
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April 2024 by Sally Sullivan
On-site management team was very helpful. Safe, secure, clean environment.
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April 2024 by S R
Excellent storage facility. I had never heard of Security Public Storage before and came to checkout the options. Ralph was so kind and helpful, which was the deciding factor for me picking Security Public Storage!
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April 2024 by Nelson Najera
They gave me the helado i needed.thnks a lot.
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April 2024 by Shawn Barber
We could be more happy with our experience at the storage unit. Everything from choosing the unit to closing, the unit was perfect, reasonably priced and supportive of our needs. Very friendly and efficient staff
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March 2024 by James Azurin
honestly the best experience i've had with a storage facility- bar none. everyone was friendly, kind, and transparent. i chose the place for its good reviews and was not disappointed. if i ever had to store something in NOVA, i'd want to come here.
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February 2024 by Virginia Grimm
We recently picked up a storage auction at this location and let me just say their customer service was awesome! Everything was simple, quick, and efficient. The staff was extremely friendly and assisted us in a timely manner and by the time we got there, everything was already ready for us. Will definitely use again, but I just want to say thank you so much for doing a great job and having an awesome attitude.
