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January 2024 by Larry Boorstein
24/7 grocery store with plenty of parking and discounts for Club card users and house brands which are less than national brands.The store has a wide selection of groceries, produce, goods from the bakery, a pharmacy. It's worth opening a Club card to save and takes minutes.
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January 2024 by R J
Filthy Rug Doctor: Rented a Rug Doctor for a small job. After laying the Rug Doctor horizontally to fit in my back seat, something smelled unpleasant, I drove less than 10 minutes before realizing a black fluid had been leaking from the dirty water compartment and onto the seat. It wasn't until I stood it up before use, that I noticed the dirty water compartment had not been emptied. As a pet owner, there and then it dawned on me what was leaking, and the odor confirmed my suspicions. 45 minutes later with having to thoroughly clean the brush underneath and the dirty water tank countless times, could I finally begin to use the cleaner. The smell it created in my office and my car is memorable to say the least.I write this to urgently ask for you to pleeeeease check the dirty water cleaner before renting from this location!! ?
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December 2023 by Fabulous Wan
Convenient when I get out of work @ 9, just don't ask any questions. Night crew can't answer any.
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November 2023 by Shoaib
On this Friday, in the morning I was at Pharmacy counter to get both flu and Covid booster Shot. Both Pharmacist were working they saw me and did not responded, after few minutes they asked me for what I am waiting here. With this unprofessional response without any sorry for being responsive late or even when they are busy they didn't say we will right there ( may be I can stay more with patience). After mentioning my purpose of visit and told them now I am going to some other place across the street. Albertson company should look into training with focus on customer service.
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November 2023 by Peyton Martin
Horrible attitude no one at checkout no one to help at self checkout like how is this place even open with no inside….? Had to checkout everything in self checkout not happy with their customer service and customer care…
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November 2023 by Andrew S.
Worthless customer service. Nobody could help me find simple syrup. All pointed to the same isle where the product was not located. Even asked where grenadine was as I thought that might be an easier find for them. I waited a few minutes at customer service after asking a 4th employee for help and not getting any. Ended up leaving my items without buying anything.
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November 2023 by Peyton M.
Horrible attitude no one at checkout no one to help at self checkout like how is this place even open with no inside.... Had to checkout everything in self checkout not happy with their customer service and customer care...
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October 2023 by arctic cockatiel
They are a bit over priced and not open 24 hours anymore, I get off work at midnight it be nice if they where still open
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July 2023 by Erica Brouillette
I like this Safeway for the variety of items available and its proximity to other places I frequent in the area. The aisles are typically clean and the shelves are mostly organized. I've needed help reaching items in high places (I'm short, so this is a common issue for me), and the staff have helped me without complaint when I've asked for their assistance. The parking lot is rather large with more than enough parking spaces available at different times during the day I've been there. Last year, they added special charging station parking for electric/hybrid vehicles. Admittedly, some days, I wish they had a Safeway Gas station here too for the rest of us, like some other Safeways in the area do.
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June 2023 by Richard C.
I'm so annoyed with their bakery. I stopped by around 3pm on Saturday needing a Black Forest cake for a party on Sunday. I stopped by the bakery and asked for a Black Forest cake. They said they didn't have any in stock but that I can order one for Sunday. I specifically asked if it would be ready by Sunday, because if they couldn't do it, no problem, I would look elsewhere. They said no problem, and asked when do you need it. I asked if 10am was ok and they said no problem. So I get a call at 9am on Sunday and it was the catering manager who said they couldn't make the cake today. They said they need at least 24 hours notice. No the ONE thing I'm suppose to bring to a Father's Day party I don't have Thanks Safeway.
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May 2023 by SD R
For a Safeway, it’s a functional, clean, and reasonably managed grocery store- give. That they have cut staff. If you are comfortable using the self check out (even with a full cart), as I am, it is a good store. Otherwise, the line slides can get long. Regardless, I have always found the staff helpful. The pharmacy staff is responsive and knowledgeable.
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May 2023 by James Sagen
One of the best laid out Safeway stores in the area. Always staffed and always quick to get what's needed. Thank you!
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May 2023 by Sri Bandi
Not sure if the store was undergoing repairs but the leafy green section was very untidy and floor was full of water.
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March 2023 by Amjad Abbas
I will never go to Herndon Safeway. The African woman who was working as a manager on 03/12/23 , doesn't have any management skills. She is very rude. Even though her cashier makes a mistake but she will back her cashier. She will never admit that her cashier made a mistake.
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March 2023 by Matthew McDermott
A very nice grocery store that has been there forever. With a Starbucks inside you can't go wrong. It's a grocery store with just about everything. Convienient for us. Unlike Food Lion it can be expensive. Plenty of parking. Worth the trip.