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December 2023 by Ximena Chavez
Kaylea was unbelievably helpful while showing me different units and explaining the prices. Kayleas whole style and demeanor were top notch, not to mention those awesome tattoos!! ?? Keep up the good work, the company needs more good people like you
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December 2023 by Angelica Basil
Kaylea was so helpful today. She was very knowledgeable in all the services public storage had to offer she help me pick one that was most suitable for my needs and she was very informative and really made the process easy ! I will continue rent at public storage because of her customer service! Thanks Kaylea!!
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December 2023 by Robbie White
I've been with public storage for a few years now and I've dealt with plenty of property managers during this time some average some above average here recently i had a problem a sort of difficult one and let me say kaylea at 2921 centerville Rd literally lifted 300lb of stress and worries off of my chest so I would like public storage to know how professional , kind and caring this very nice lady is truly a outstanding representative and this lady she is definitely a very positive contribution to public storage storage thank you public storage and thank you so much kaylea
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November 2023 by Classy Sassy
Today l rented a unit at Public Storage in Herndon. The sales agents name was Kaylea.Kaylea was 100% professional and super sweet. The place was immaculate!!! The entire process was very smooth and extremely fast. She explained all the details, walked me to view the unit and even convinced me to purchase the insurance for the unit which l feel was a wise decision.Based on my experience today.I would definitely recommend this Public Storage to friends and family as well as anyone who is looking to find storage. I would like to say thank you to Public Storage for allowing me to have such a unique experience by providing such and excellent sales agent!Thank you. : )Anita B..
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November 2023 by Moh Noordin
Ema was amazingly helpful today. She showed me 3 units and was very patient. I had had bad experiences with rude employees at this location, but she changed my mind and it was great. Thank you so much to Ema for changing my mind!!
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November 2023 by O. Eagle
The staff here are stand-up professionals. I really appreciate all their help. Particularly, the relief manager, Hunter. He's really good!
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October 2023 by Kathryne Hayhurst
Kaylea was incredibly helpful and knowledgeable. I really appreciated the time she took to go over everything with me and answer all my questions.
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October 2023 by Samantha Nibblins
This location was clean, organized, and Kaylea was extremely knowledgeable in all options available to me and my family. I highly recommend this location. Ask for Kaylea! Thank you again
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August 2023 by Brandi Redman
I wanted to make sure kaylea got the credit she deserves. We had a difficult experience booking a room over the website. It claimed it was a 1st floor but when we got to the unit it was on the 2nd. Kaylea helped us out by quickly finding us a unit on the 1st floor and was able to refund the lock fee when we bothered her during her break. In addition, the unit was clean and easy to access.I’m giving this place a 5 star review for the amazing customer services of Kaylea, the cleanliness of this site!
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August 2023 by I G
Rented a storage outside and did not like the space. I spoke with Barry same day as renting, and I just wanted a refund. Barry and Mia were kind enough to find me a space inside and transfer all of the paperwork! I was worried I was going to have to find another location but I didn't have to! 5 star service!
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June 2023 by Crystal D'Andrea
Amazing check in experience. Kaylea was very helpful, informative and professional during our unit move in! Access is secure and easy to maneuver moving trucks. Thank you!!!!
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June 2023 by D'Michael Lewis
Kaylea was a great help! She answered all questions in detail and would suggest anyone calling to ask for her!!
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May 2023 by Christopher J.
I am new to the storage game. I enjoy this location because they took the time to tell me about the unit showed me the unit and it is very well-maintained. I really like the climate controlled 10x20 unit. It will keep all of my items safe and protected. The cost is really good as well because they had a sale going on for memorial day weekend. Highly recommend..
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May 2023 by Jennifer St.Peter
Kaylea was absolutely amazing! We didn't realize the property wasn't 24 hours and she helped us after hours rent another unit since out items didn't fit!
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April 2023 by Tara Kapur
Kaylea who is the property manager is awsome !! So helpful and delightful.Great experience.
