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October 2023 by Richa Bathija
Best Birkenstock store in DMV area. Special shoutout to Tori Kruse. She not only just showed me the different sandals but also explained the difference between different footbeds, different upper materials and helped me choose the right birkenstock for me. She answered all my questions very patiently. She also helped me choose the right insole for my feet. Explained in detail the difference between L2300 and L2305. Very very impressed with the assistance she provided. Ask for Tori whenever you visit this store and you know you will be in good hands!
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October 2023 by Carol Dolan
Patricia and Tori were extremely helpful in finding a return credit. I think them for all of their hard work.
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September 2023 by Kimberly Wilson
My feet really enjoy going to that store, every time they walk out they are happy? ?
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June 2023 by David C.
Montague and Son are no longer, having sold, and the new owners have kept the wonderful staff that kept the shop humming. I got expert kindly assistance for the perfect model of shoe I needed, and found out that Birkenstock will refurbish the old warhorses. That was good news. The line is no longer as extensive as it once was -- the Scandinavian stuff is gone and it appears they carry Birkies and a high-end orthopedicalky fabulous running shoe. A lot of great stores come and go. It's wonderful to know that this store continues, under new ownership, still providing exceptional service at reasonable prices.
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May 2023 by Vicki Fernandez
Hadn’t been to the store in over a year. It’s been updated, bright, and cheerfully greeted by Pat. I have shopped here for decades and saddened to hear the Montague family has retired and sold the store. It is now owned and managed by another local family as Comfort One Shoes.Pat Johnson manages this store, knows her products and inventory, and knew exactly what I wanted. She’s personable and extremely helpful.I’ve never bought shoes on line and never will when the perfect fit is right there in Comfort One Shoes.
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April 2023 by Cameron Coffin
Went in for Birkenstocks for my husband (recommended by podiatrist), the service, assistance, and options were so great we both left with a pair! Patricia was so helpful and fun, ask for her!
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December 2022 by Mohammed Ahmed
Amazing customer service. I was welcomed by Kimberly who was exceptionally knowledgeable about the products. I was not familiar with the shoes there but I have read a lot about the comfort and great quality of the shoes. Kimberly help me find a pair that were comfortable and looked great. Highly recommend the store to anyone who is looking for new shoes and great customer service.
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December 2022 by Ryan Lee
Jane is amazing. Went into this store to try on some Birks to compare with some I had bought online. Jane was unbelievably helpful. Definitely stop by if you’ve been considering. Great selection. Great service.
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November 2022 by Stacey Ahner
I went here after checking Comfort One Shoes on Dominion in McLean. The store in McLean had a limited selection, poorly displayed. The Herndon store was a world apart: very nice selection, not just of Birkenstocks although their selection of those was awesome. Patricia who helped me was great. She knew her products and how to analyze their fit. Yes, their shoes are pricy, but these brands last. I think the prices range from $110 -$300 for boots. I found the perfect comfortable yet stylish shoes for work. Highly recommend and if you have had a less than great experience at Comfort One in other locations, try this one.
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November 2022 by Reyland Demonteverde
I was looking all over the DMV area for Boston Clog Birkenstocks because they were sold out online. I found this place on google maps and decided to take the risk and walk in.My experience at this store was amazing. I was assisted by Jane and Pat. They both were very helpful and kind to me while I was looking around. I highly recommend this place to shop for yourself and friends/family.
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November 2022 by Monica Bishop
Patricia is honestly the best. Today was my second time in this store and I will continue to come back as much as I can. It’s great conversation the whole time and lots of laughs !
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November 2022 by Aman Dar
Fantastic! Jane was so friendly and attentive!! Helped me find exactly what I needed to get my brother the perfect birthday gift.
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August 2022 by Miriam Herrell
I did not know Montague’s had changed hands and is now Comfort One. I was a little hesitant but was greeted by Andrea who put me at ease and helped me with the foot analysis and purchase. Like many others, I was directed to Montague’s by my foot doctor. Andrea was very knowledgeable about which styles would be best for my feet. She listened closely as I described my foot issues and my fitness goals. I am happy with my purchase (Hoka). With her knowledge and friendly nature Andrea is a textbook example of great customer service.
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August 2022 by Bridget Hinchman
Outstanding customer service, like back in the day when the shoe person selects several for you to choose and helps you with the perfect fit. Ask for Andrea, she is amazing!
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July 2022 by Linxi Zhao
When I heard that Montague and Son had retired and Comfort One has taken over the business, I was a little hesitant when stopping by the other day. Let me just say that this was the most pleasant experience I have ever had when it comes to feeling like a VIP in a store. My sales associate Andrea took me through a thoroughly comprehensively education of Birkenstock sandals and helped me navigate through the entire process. I usually come in for Dansko's, but I've worn my Birks already a few days, and they're the best sandals I have ever owned, and haha I'm not that young. Aside from the great guidance, I didn't feel rushed in the process and I didn't feel pushed into any purchases. Andrea was patient, kind, and actually listened to my concerns from start to finish. Still extra excellent quality, comfort, style- you name it, this store's got it! I'm excited to come back with my sister to try on some On's. Thank you Andrea and thank you Comfort One.
