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May 2024 by Keren Zhao
Grace and Craig really took the time to explain the different types of Birkenstock to me. I ended up getting 3 pairs and I love them all! You can also get a foot assessment in the store. I learned so much about my feet!!
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April 2024 by Yan Li
Grace is one of the best salespeople I’ve ever met. She cares about the customers sincerely. Even if I didn’t buy anything from this store she recommended me to try a new technology to measure my feet and solved my shoe sizing problem that has been bothering me for a long time. Thank you Grace!
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April 2024 by Lauren
Awesome place with wonderful associates to help you figure out which shoes work for you!They had birks, but also had hokas and other brands.You and your feet deserve it!
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March 2024 by Jenna Oh
My son and I went to visit the store today and sales woman, Grace was hands down amazing! She was so helpful and educated us on proper footwear for Birkenstocks and insoles! We left there with two pairs of birks and comfy insoles. We absolutely had the best experience and will be returning soon!! Thanks Grace for all your expertise and help!!-Jenna & son
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February 2024 by alice maggio
Literally the best customer service I have ever experienced. The cobbler is also an expert. GET YOUR SHOES REPAIRED HERE! Worth every penny. And the staff deserve so much praise, and a raise! So thankful for all their hard work!
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February 2024 by Calvin Quiroga
I am on my feet all day and This place is an absolute must! The atmosphere is incredible and the workers are so knowledgeable. They do a free foot measurement and even send you to results by email! They have a large selection of shoes and my feet feel so much better after coming here.
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October 2023 by Richa Bathija
Best Birkenstock store in DMV area. Special shoutout to Tori Kruse. She not only just showed me the different sandals but also explained the difference between different footbeds, different upper materials and helped me choose the right birkenstock for me. She answered all my questions very patiently. She also helped me choose the right insole for my feet. Explained in detail the difference between L2300 and L2305. Very very impressed with the assistance she provided. Ask for Tori whenever you visit this store and you know you will be in good hands!
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October 2023 by Carol Dolan
Patricia and Tori were extremely helpful in finding a return credit. I think them for all of their hard work.
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September 2023 by Kimberly Wilson
My feet really enjoy going to that store, every time they walk out they are happy? ?
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June 2023 by David C.
Montague and Son are no longer, having sold, and the new owners have kept the wonderful staff that kept the shop humming. I got expert kindly assistance for the perfect model of shoe I needed, and found out that Birkenstock will refurbish the old warhorses. That was good news. The line is no longer as extensive as it once was -- the Scandinavian stuff is gone and it appears they carry Birkies and a high-end orthopedicalky fabulous running shoe. A lot of great stores come and go. It's wonderful to know that this store continues, under new ownership, still providing exceptional service at reasonable prices.
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May 2023 by Vicki Fernandez
Hadn’t been to the store in over a year. It’s been updated, bright, and cheerfully greeted by Pat. I have shopped here for decades and saddened to hear the Montague family has retired and sold the store. It is now owned and managed by another local family as Comfort One Shoes.Pat Johnson manages this store, knows her products and inventory, and knew exactly what I wanted. She’s personable and extremely helpful.I’ve never bought shoes on line and never will when the perfect fit is right there in Comfort One Shoes.
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April 2023 by Cameron Coffin
Went in for Birkenstocks for my husband (recommended by podiatrist), the service, assistance, and options were so great we both left with a pair! Patricia was so helpful and fun, ask for her!
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December 2022 by Mohammed Ahmed
Amazing customer service. I was welcomed by Kimberly who was exceptionally knowledgeable about the products. I was not familiar with the shoes there but I have read a lot about the comfort and great quality of the shoes. Kimberly help me find a pair that were comfortable and looked great. Highly recommend the store to anyone who is looking for new shoes and great customer service.
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December 2022 by Ryan Lee
Jane is amazing. Went into this store to try on some Birks to compare with some I had bought online. Jane was unbelievably helpful. Definitely stop by if you’ve been considering. Great selection. Great service.
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November 2022 by Stacey Ahner
I went here after checking Comfort One Shoes on Dominion in McLean. The store in McLean had a limited selection, poorly displayed. The Herndon store was a world apart: very nice selection, not just of Birkenstocks although their selection of those was awesome. Patricia who helped me was great. She knew her products and how to analyze their fit. Yes, their shoes are pricy, but these brands last. I think the prices range from $110 -$300 for boots. I found the perfect comfortable yet stylish shoes for work. Highly recommend and if you have had a less than great experience at Comfort One in other locations, try this one.
