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September 2024 by Callahan D
the whole staff here is very nice. shout out to KJ (I think, I'm bad with names haha) for helping me over the phone!
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August 2024 by Nancy Turaj
We got a new doctor, Dr Baxter, because our previous doctor had left the practice. I had to cancel 2 earlier appts because I couldn’t get cat Harlie in her carrier, so Dr Baxter and Kayla knew Harlie might be stressed. Very gentle, careful exam. Good advice. Discussion about use of flea meds and stool damp,e.
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August 2024 by Stephen Tucker
A wonderful Vet Clinic
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August 2024 by Susan White
This was our first visit. Dr. Baxter was very thorough and provided our dog’s needed medicines, as well as providing advice on future treatments. She and her staff were AMAZING giving the dog a nail trim when the dog decided she really didn’t want one. The office is also very focused on keeping a safe environment for all animals. Very positive experience.
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August 2024 by Linda Koppier
Respectful of our aged dog, anticipated questions and answered all questions clearly, and our dog was calm. Thank you!
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August 2024 by Dezireh Jamshidarsani
Never coming back here again.
Should not have returned after Dr. Hines left.
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July 2024 by Raquel Irby
After bringing my bichon frise hear for almost 1 year and a half, and the fairly positive experiences I had with most doctors, the way I was handled today during my dog's end of life care was very poor.
Leading up to today, I brought my senior 14 yo dog in 4 to 6 times over the past couple of months with a range of issues. Today is Friday. My dog was very ill since Sunday, and on Wednesday bloodwork unfortunately pointed to kidney failure. Dr. White was patient with me, giving me options and speaking with me twice that day. I chose one of the options, which was to bring my dog in Thursday for an antibiotic shot and more fluids, hoping that she had a bad kidney infection (vs failure) and if so maybe we could see improvement following the shot. Dr. White made the appointment for me and explained she would not be in Thursday or Friday but would leave great notes in case I needed to speak with another doctor. We also touched on the tough decision of humane euthanasia given her age, overall health, etc.
Following Thursday's antibiotic shot, I called in Friday morning about 11am and shared two things 1. I had a question for one of the doctors and wanted to see if they felt any sign of improvement should be seen by now from the shot and 2. I'd like info on a possible euthanasia appointment and pricing - I was considering it that evening because they aren't open Sat/Sun and I'd prefer to do it at a place where my dog and I have been/are comfortable. I just wanted some medical feedback on any probability of the seeing the antibiotics kick in, first. The person I spoke to shared it was a busy day, and she would call me back about speaking to a doctor, and on the euthanasia info, she was not sure right at the moment - I said ok, no problem.
A little after 2pm my dog started crying and trying to bite at her butt/tail area. I still had not received a call back, so I called back in frantic, spoke to a new person and explained that I called this morning and had been waiting on a call back, and then explained the recent developments. So now I'm thinking is this a crazy side affect of the antibiotics? Why is she randomly crying out in pain now? I panicked and told the person I'll just bring her in for an appointment if they have one, thinking I can talk to the doctor then. She did call back just a bit later and offered me an appointment but by that time my dog had calmed down and gone back to sleep (it was like night/day). Now that this weird "episode" had subsided I didn't want to wake her up, drag her out of the house just to talk to the vet - again I'm trying to have a 5 minute conversation to get feedback on yesterday's attempt at antibiotics so I can then make the best decision on euthanizing her, not to mention I was still waiting on the quote I'd requested in the morning, and they are not open on the weekends.
At this time I'm told to speak to a doctor would now be considered a phone consultation at $90, which up to this point was never mentioned, and the way in which Dr. White mentioned the other doctors on Thur & Fri would be able to answer questions I might have...this was very off-putting. So the time I have in the day to make a decision on if I want to say goodbye to her and put her to sleep TODAY (because I'd have to go somewhere else on Sat/Sun since they're not open), is ticking away as I've been waiting on a call back and pricing info to make a complete decision, only for me to have to call back in for the pricing and then when I follow up on speaking to any doctor so I can ask my final questions before making a final decision - the 5 minute phone call I've been waiting to hear about is now available - at a price.
I declined the call and found another animal hospital to complete her humane euthanasia tomorrow. I did eventually receive the quote via email, so at the animal hospital I will go to I am actually paying more and I
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June 2024 by Angela Kuzma
Amazing staff. Accommodating and communicative. My dog was in great hands
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June 2024 by Ministerdaddyo
Disappointed in follow up 2nd shot that required tech to listen to heartbeat & take temperature. Dog had full exam during first visit with all shot except the 2 part shot.
Entire visit was less than 15 mins. But due to the “exam”. Was $70+
Left me with the feeling this place is becoming a money first service second facility.
Staff were friendly and I have been happy with the veterinarians, although we never seem to get the same ones which is a red flag for me.
I will continue to use them for now but am very disappointed in the last visit billing.
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June 2024 by H
Mixed opinion. They're great in-person and treat you and your pet well. The doctor takes good care and they don't try to upsell you. But any communication outside of the clinic is poor, I had to contact them regularly to receive lab results I should've gotten days ago, and they take more than a week/no reply on emails. Maybe the clinic is swamped? They seemed busy.
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June 2024 by Angela K.
They took my dog in after he was attacked and gave him so much love and attention. They got me in even without an appointment and helped me feel comfortable that my dog Bluey was going to be okay. They even found out a few other things wrong with him that they managed to mend. People are so friendly and communicative. Thank you!
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May 2024 by Juan
Excellent ??
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May 2024 by Elizabeth Finnell
I would recommend them to anyone. I'd get my own care there if I could, they're better than my own doctors. 8+ years of stellar dog care and counting.
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May 2024 by Rich Aurora
Friendly and efficient!
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May 2024 by April Raines
Love this vet, they are caring and take time with you and your pet
