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March 2024 by Cece Charles
I just wanted to take a moment to say thank you to the service team and Joey in particular! I stopped in early this morning when I realized that one of the screws for my rear tag holder was missing. When I arrived, I was greeted right away with a friendly smile and they were able to take care of finding the appropriate hardware quickly and efficiently- and they installed it too (which was unexpected but really appreciated) Although I shouldn’t need any repairs for a while, I’ll make a point to stop here first. In my experience, the quality of work can be observed in the small interactions you have with someone, and if my experience today was any indication of the usual customer interactions, then I know I’ll be in good hands if I ever need additional work done. Thanks so much for helping me get back on the road!
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January 2024 by Anne N.
I have been shopping a few times a year at this Herndon Goodwill for about three years. When I started going three years ago, I found a fair number of mid-level brands (and an occasional higher level brand) in very good condition. And items were priced fairly. About two years ago, I started to notice that the quantity of the inventory on the floor had decreased. I was more shocked to discover that so many items (not just at this Goodwill but at many others in the area) never make it to the floor and wind up in the trash because there's such a surplus of items. I would imagine glassware is being destroyed simply because the likelihood that many/most would break in route to the nearest outlet (which are all located in Baltimore and SoVA which at least a 90 minute drive from the DC Metropolitan area) is fairly high. I HAVE A SOLUTION! Goodwill corporate management - If you are reading this, PLEASE open an OUTLET store in the DC area. There are FOUR outlet stores just in Denver alone! This way EVERYONE benefits. GW gets: -to sell these items locally -to utilize the sale of these items to fund the local programs here in DC area -to keep items out of our overflowing landfills Your customers get: -a chance to purchase surplus local merchandise -feel good supporting local GW programs -an opportunity to shop at THE BINS here -help individuals who don't have the means to get merchandise at a great price point -create more job opportunities for the area The Bed Bath & Beyond in Vienna, VA on Route 123 shut down some time ago. The building is still empty. It would be a PERFECT location for an outlet. And it has a nice sized parking lot. Please consider this. We are the only major metropolitan area in the country without one!
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September 2023 by Holly Z.
Pretty disappointed with the checkout process... I checked out on 9/13/23 at around 5:40pm the man ring me up, rung up one of my items half off because the color was orange that week. A woman was coming in and asked about the half off color and he said orange and then he said if you have a phone number you get an extra 25% off. However, he had already checked me out and he did not ask for my phone number and did not mention that as I had no idea. I then said I could've got an extra 25% off? and he looked at me and said; you don't have a phone number, and I said; yes I do. He said: well you can use it next time. Super rude and not very thoughtful to let me know about this before I paid.
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September 2023 by Brittany Ewell
At Hogan & Sons' Joey was incredibly helpful and kind; he always makes you feel welcome and at ease. Joey will see to it that your car has all it needs. To provide you with the greatest care possible, he goes above and beyond . Joey genuinely appreciates helping people . He won't hesitate to work with you to provide the greatest results because he doesn't care about money. He truly cares about the customer and getting them the best that they need. The entire crew was also incredibly friendly.
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April 2023 by William Moore
I had the best experience ever! I have been having horrible luck with finding a good reputable repair shop for years! I delt with multiple people, Nick, Joey and Dimitrio. They all work in synchronized order. While I sat waiting for my car I watched them deal with multiple customers flawlessly. It gave me the confidence knowing they work as a team and efficiently. Thank you so much! I will return!
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March 2023 by Jasmine S.
Deceptively big, and extremely well organized! So many clothes, HomeGoods, and furniture to choose from. I was specifically looking for patio furniture and didn't find what I needed but had a good time walking around and looking at all the inventory.
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January 2023 by Haley Barber
This was a wonderful experience. I had an appointment scheduled, showed up, they immediately took my car in. I had a valve stem that needed to be replaced, it was done very quickly. No fuss, didn't try to upsell me on anything, a breathe of fresh air as a female. I would absolutely recommend them, they took care of my car and made a customer out of me! Thanks guys!
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December 2022 by Lucia G.
I love goodwill but this location needs a lot of organizing and staff is not as friendly!
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October 2022 by Heather J.
They are closed at 10:45 am on Saturday. Very frustrating. It seems like that would be one of the busiest times of the week. There is a sign saying they have a staff shortage. A suggestion would be to pay the employees a higher wage.
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September 2022 by Patrick Kelly
Sean saved my day after having a mixed experience at another tire shop. I had an emergency flat tire while running errands two weekends ago Sean was able to assess the tire for me and get my son and I back safely on the road. The next time I need tires, I'll be stopping by here to look for Sean.
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August 2022 by Wenting Mo
The staff here are very professional and friendly! Sean and Joey made calls to explain the services they suggest and followed up on it the next day as well. Highly recommend this location for car check-ups and tire changes.
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August 2022 by alexis thomas
Thank you so much JOEY !!!! Saved my life I’m from out of town had a split tire Joey literally saved the day didn’t miss a beat !!! Helped me start my new job thank you so much will come back 10/10 recommend
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July 2022 by Shan Jatt
Always get bad experiences when i go there. The one by clock tower, Herndon
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June 2022 by Valla Olliver III
Excellent Service by Mr. Rigo Cruz. He even picked me up from my home. :)
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June 2022 by Mohammed Saqib
Hats off to these guys! Special thanks to Mr Rigo. He picked me up and dropped and the inspection was done very fast with less charge . I would definitely recommend this place.?
