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September 2024 by J W
Generally staff are nice, and have had few issues. However, it’s a bit concerning that their store policies for certain vaccines (Ex: RSV) do not align with CDC guidance.
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June 2024 by Rick Landers
Always prompt, courteous and will go out of their way when necessary and practicable....great pharmacy & staff!
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May 2024 by James Vollmer
Picked up pharmacy prescriptions and some snacks. In and out quick. Prescriptions were ready for pickup. Got everything just before pharmacy hours closed at 9 PM at the Giant off Fox Mill Road in Reston, VA.
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May 2024 by Lina Bondesson
Called many times and they didn’t bother to answer
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March 2024 by Nicholas Vitale
I never write reviews but I have enough time to write one while waiting for them to pick up the phone. I have arrived multiple times to pick up my prescription I called in hours earlier only to have to wait as if I never called it in. My next refill will be at another pharmacy.
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December 2023 by Ivan Martinez
This place never answers the phone and when they answer after 5 or 6 attempts they put you on hold and keep you waiting for ever.
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December 2023 by Arielle Masters
You have to stand in the ##### pharmacy line for 10 or 20 minutes to get a box of ##### 24-hour Sudafed. No obvious sign in that medicine section; you have to ask to find out. They won't hand it to you over the counter until you stand in the ###### line so there's another waste of time? Finally it was my turn and I asked for it and it turns out they didn't even have it. They were out of it and hadn't gotten any in. So why did you make me wait in line? ???
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August 2023 by Robert Thompson
Professional, thorough and friendly.
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June 2023 by Sharon O.
Went in to purchase a prepackaged tuna sandwich from the Fox Mill Shopping Center Giant - found one side with stale bread. I don't see how preparer didn't notice. I paid for a normal sandwich, not a stale one.
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April 2023 by Deborah Sanders
Waiting in line forever…no one came from the back to help the poor your women at the front. Very sad situation!
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March 2023 by Caro
NO MATTER THE STATUS OF YOUR SCRIP PREPARE TO WAIT 30 MINS IN GIANT!!! Pharmacy does not answer phones you cant call anything in early???
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February 2023 by Brian H.
This review pertains specifically to the PHARMACY at this location. I'll start by saying after over 20 years of patronizing this location, I've had enough of their continuing dysfunction and ineptitude and have changed my 'go to' pharmacy to a different store. This pharmacy never staffs the counter with enough people to handle their business so when waiting in line to even be seen, expect to stand there at least an hour. That's not my biggest issue with this place. I have several prescriptions I take on a regular basis and get pretty regularly. Giant sends you a text when your medications are ready for pickup, yet on numerous occasions and on numerous medications, I'll get a text telling me my prescription is ready for pickup only to go there and learn that's not the case - or that they're out of stock and need to order it - so I end up going without my medications because they're out of stock - this happens almost every single time with certain meds. I just had this happen where I was supposed to have a partial refill remaining on a script yet, they would not fill the partial remaining amount and I would need to make an appointment (that wasn't needed if they filled the partial amount) to get a new script from my doctor - That's total Bull****. I called my doctor - told them what was going on - to which they too expressed exasperation - and, at that point, I changed my default pharmacy for all scripts from this doctor going forward, After over 20 years of patronizing this location, I've had enough of their crap and will not deal with these screwups going forward. This is not the first time they gave me a hard time needlessly while offering no alternatives to offset their ineptitude and utter incompetence, but after far too much ridiculously needless garbage, I'm done with these screwups.
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January 2023 by Jacqueline B.
I have lived in this area for only 4 years. This Giant is disgusting. On numerous occasions I have purchased food here and it ended up being spoiled when I got home and opened it. On another occasion, I went to look at the turkey in the case. The package I picked up was open, leaked all over me and stunk to the high heavens! And this was with a KN95 mask on!! I will never shop here again. Done!!
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December 2022 by Haydee Candia
This pharmacy is so irresponsible. The order was faxed for somebody else and the order wasn't ready. They started to prepare the order when I went to pickup
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December 2022 by Z. X.
Some management issue with the pharmacy: my wife is prescribed with Paxlovid due to covid, and I came here to pick it up. However, upon arriving at the counter, I was shocked to be told that they could not even find the prescription! Then after some phone calls back and forth, they told me that somebody had already pick it up before my arrival!I have no idea how something like this could even happen considering the pretty-robust process of picking up a prescription.I guess there is some significant management issue here for the negligence in distributing the medicine, especially for medicine as special as Paxlovid.Eventually the pharmacist helped me to get the Paxlovid I need, so at least it solved the issue for me (and hence 2 stars rather than 1). But what happened to the one bottle of Paxlovid that has been wrongly distributed? We may never have an answer.I may switch to CVS from now on.
