Giant Pharmacy in Reston, VA, is generally appreciated for its friendly and helpful staff. Many customers have been loyal for years, noting that the staff, including long-time employees, are kind, knowledgeable, and attentive. The pharmacy often provides quick service, with prescriptions ready for pickup on time, and staff are quick to recognize and assist customers in pain or discomfort without needing to ask. Customers appreciate the fast and efficient service, especially when staff can see their needs and respond accordingly. The pharmacy offers a good selection of medications and other items, making it a convenient choice for prescriptions and snacks. In addition to friendly service, the pharmacy has received positive feedback for its helpfulness, especially during special circumstances like pregnancy or hospital stays. Customers often mention that they have never experienced problems or unpleasant interactions with the staff over many years. The pharmacy staff’s kindness and professionalism stand out, and many prefer it over other nearby options, especially when their insurance requires them to visit CVS, which some find less friendly. However, there are some concerns. Visitors have noticed rodent bait boxes outside and inside the store, raising questions about pest control and store cleanliness. A customer expressed concern about the placement of these bait boxes near the entrance, wondering if it could attract mice into the store and whether health authorities are aware of this issue. Despite this, the overall experience at the pharmacy remains positive, with many customers recommending it for reliable service and caring staff.
Generally staff are nice, and have had few issues. However, it’s a bit concerning that their store policies for certain vaccines (Ex: RSV) do not align with CDC guidance.
September 2024
Generally staff are nice, and have had few issues. However, it’s a bit concerning that their store policies for certain vaccines (Ex: RSV) do not align with CDC guidance.
June 2024
Always prompt, courteous and will go out of their way when necessary and practicable....great pharmacy & staff!