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“Having relocated from Minneapolis to Fairfax, I was lamenting my losses as Minnesota has vast opportunities for biking. But, bringing in my damaged Kuat bike carrier from the big relocation move to your Trek store, I was met by Tyler Castaneda, your Sales manager. He immediately addressed my issues with ease and kindness, getting my Kuat all fixed up including getting the proper replacement parts for me. Plus, with much knowledge and enthusiasm he introduced me to the many biking adventures available to me here in Virginia. Thank-you so much Tyler and the Trek Store”
“This was our first experience with Trek. The service was A+++ on our e-bikes that needed attention after three years. The staff was very courteous and professional. They gave us an initial estimate after doing a quick check of each bike upon dropping off. The bikes came back to us after about a week like new. Highly recommend. Thank you Trek.”
“Trek Vienna is a great place for all things bikes related. Our family has bought all our bikes there. The service team is super helpful and gets things done quickly. Overall, a very positive experience dealing with Trek for the past 3 years”
“Beth and Tim run a first rate shop. I've had my Tern GSD (electric cargo bike) serviced here several times and have always had an amazing experience. Beth is incredibly knowledgeable about many different bikes, has owned a GSD herself, and is meticulous with cleaning, tuning, and replacing parts to keep things running smoothly. The prices are always reasonable and the entire team is a pleasure to work with.”
“Nice bikes and good prices, he was really cool to someone that doesn’t know much, it’s a small shop so be patient, he knows bikes. Has some tubes and parts too.”
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“I took three bikes in for my triplet daughters, and Al’s Bike Shop did an incredible job. Al replaced the tires, brakes, bells, and even the chains, giving each bike a full tune-up. The friendly service here is leagues above other shops I’ve visited. Al took the time to explain everything he was doing and made sure the bikes were in perfect condition for my kids. If you’re looking for a place with top-notch service and attention to detail, Al’s Bike Shop in the Herndon Clocktower is the place to go. Highly recommend!”