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April 2024 by Austin DeVinney
Team went above and beyond to solve a situation for me. I very rarely post reviews but their customer service was exceptional. Highly recommend giving them your business.
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March 2024 by Luca Benedetti
John is great. Always good experience!
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March 2024 by Jonathan Maxwell
This has become my go-to place for oil changes. They’re quick, polite, knowledgeable. And it’s next door to Tommy’s car wash and a Wawa, very convenient.
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March 2024 by ESBL 24-7
I recently had an outstanding experience at Valvoline, where their customer service truly exceeded my expectations. From the moment I arrived, I was greeted with professionalism and warmth. The staff went above and beyond to ensure that all my questions were answered and that I felt comfortable throughout the service. Not only did they provide top-notch technical expertise, but they also demonstrated a genuine commitment to customer satisfaction. I highly recommend Valvoline to anyone seeking exceptional automotive care paired with exceptional customer service.
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March 2024 by Jackie Ramsey
Team was great, the explained everything and couldn’t ask for better service
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March 2024 by Audriana Hughes
One of the best oil change companies in the state!! This location has the best people working there.
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March 2024 by Anthony Jackson
Best shop for a oil change and a yearly check up, Dame definitely got me right I would recommend everyone to go see him.
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December 2023 by Matt Meyer
I personally wasn’t impressed by this location. From what I seen the staff seem untrained and incompetent. They seemed baffled by my oil filter and left oil residue all over my clean engine bay.
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November 2023 by Cindy Dunkley
I was in Valvoline in Short Pump in October. Their negligence caused my car to go into a shop and do some work. I had to drive around for three weeks, waiting for Toyota to call me in. It was expensive to put oil in my car every other day. My car spilled a lot of oil in my driveway. It was supposed to be cleaned up by John on Saturday, the 10th of November, at 8:00 or 8:30, no call no show They have the worst customer service from the Kentucky office to the Richmond, VA Office. Their customer service is trash.
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November 2023 by Brian Fleming
Pretty fast service, organized, very helpful employees, Joe explained my service and asked me about any concerns or questions . Awesome place to get oil change service
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November 2023 by Chris J.
Never had a single issue here. Roll up for an oil change don't even get out of the car. They don't try to nickel and dime you or say you need 100 things fixed. Usually do curtesy checks on tire pressure and battery.Plus everyone's super pleasant. Only place I go for small fixes and oil changes.
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October 2023 by Aimee A.
Service could be better. They failed to check oil levels and air filter. Didn't check or cap off any oil fluids and did not do the safety check on the car. There is always room for improvement and hopefully the next visit will be better than this time.
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September 2023 by Georgio Hajj Boutros
Service is perfect, got my own oil. Checked my fluids and caps.
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September 2023 by S B
More expensive than anticipated. Maybe It's the "European" option that they used instead of normal full-synthetic.European Full Synthetic Oil Change 111.99Valvoline 5W30 Euro Synthetic Oil API SNextra qt oil $24total paid: $149 ($122 after coupon)
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September 2023 by Randy Vaughan
They did a great job but tracked dirt onto the beige floor mat that I had to clean off.
