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January 2024 by Dell Montague
Very organized and customer friendly. I will be back with my friends to this location in particular.
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January 2024 by Caitlyn Fralin
Had a fabulous experience with Chris, the Wine Manager, in the Total Wine Short Pump location. We DIYed our own wedding last September on a shoestring budget, and Chris helped us find the best selections taste wise and value wise. My husband and I walked away very impressed with his knowledge and assistance. From ordering to pickup to even returning a few unopened bottles, the whole experience exceeded expectations. Thanks Chris and Total Wine!!
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December 2023 by M
Excellent customer service. Told them the flavors I wanted in a wine and they immediately showed me what I needed. Also told me I could earn points with downloading the app or giving them my number. Place is huge and super clean. Will definitely be back.
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December 2023 by Paul Beauchamp
Great store. Large selection and everyone I spoke to was helpful.
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November 2023 by Adam Fox
Amazing place for beers and wines. Even have small Boars Head Charcuterie Trays.
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November 2023 by CheKesha S.
When they say Total Wine and more they mean that. Did you know that total wine not only free weekly offers win tastings but they also offer wine classes? Well yes they do!First let's talk about their wine tastings. Every week they offer a range of different varietal's that are sure to please every wine lover's pallet. From bubbly to sweet you are sure to try something you love and if not their wine experts will help. They are so helpful and patient with you to help you find what you like.Now let's get into their wine classes. Let's just say TOP TIER!!!! And their wine manager & level 3 Somm Alexis at the short pump location knows her stuff!!! Each class she teaches us about more than the wine. She shows us how to hold our glasses, open bottles, and details about the regions the wines came from. Did I mention that she always provides us with foods, snacks, and desserts that go perfectly with each wine we learn about.The cost of the classes are amazing affordable and the wealth of knowledge and fun we have are worth every penny.If you love wine, or want to learn more please check out the events page for your local total wine. If you go to the short pump location tell Alexis CheKesha sent you 2024 class are selling out fast.
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November 2023 by Bryan Rule
Great, helpful staff. Can't find a bigger selection of beer or wine anywhere else in VA AFAIK.
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October 2023 by Cody Rosser
Alexis was super helpful with ordering beer and wine for our wedding. She was very knowledgeable about their inventory which helped our decision making process. There was an extra 20% off of our wine order, and the prices for the beer were very fair. Plus they accept returns of unopened cases.
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September 2023 by LucidDreamingPicture
Great prices on cigars and though I don't drink beer, there's still an amazing selection of spirits for a decent price. The staff is always helpful and never a nuisance in the humidor. I always find Oliva and Padrón cigars for competitive prices as well
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September 2023 by Toby Williams
I've never had a problem finding what I want and have been pleasantly greeted upon arrival.
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September 2023 by Di L
After going to the other location who was out this location rocked . I was looking for Thousand Lives. Patrick was nice , efficient and personable.I saw this is his favorite thing and I trying it . Now the person checking me out was not personable.
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August 2023 by Richard Howle
Had everything I needed and more. Very nice store and helpful clerks. Will be returning
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July 2023 by Diane J.P
I love this store and do tastings here when I can
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June 2023 by Nick Matthews
I like this Total Wine a lot. The staff is always friendly and helpful. They have answers if you need something and will ask if you need help but are happy to let you browse. The samples bar is usually doing tastings on the weekends to try something new. There are a lot of choices but for the size it seems like they move through seasonal pretty quickly and run out of specials, but that could be based on distribution.
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June 2023 by Robyn AbshireSims
Great selection and good prices! But even better, the staff at this location were so lovely and helpful. You can always rely on Total Wine for every beer and wine need!
