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“I was able to find the brand that I was looking for in my size, which can be challenging in other stores. The associate that assisted me went out of his way to be helpful, and I appreciated that as well. DXL has a new customer.”
10AM - 7PM
11800 W Broad St #1168, Henrico
Shoe Stores
“We went in looking for something super specific for a wedding and Bray helped us immensely! They didn’t have the suit we wanted at this location and Bray called the other location and placed it on hold for us!!!! So knowledgeable and kind”
“Cannot say enough good things about this store. I LOVE the jeans they carry and they have a fantastic sale section. The last 4 weddings Ive attended I've worn dresses from this store and I always receive a compliment! Staff is always friendly & helpful. 5 stars!!”
“I walked in and was asked if I needed help, and I did. The guy was very friendly and took me right to the shoes I tried them on and out the door. I go here all the time to get my work shoes.”
10AM - 8PM
11800 W Broad St, Henrico
Shoe Stores
“Prices simply have skyrocketed. I've always enjoyed shopping there but couldn't afford anything. Sales ladies were definitely NOT friendly or even offered to help us.”
“Could not have asked for a better experience – I came in with a bit of an event emergency and Lauren was incredibly helpful and attentive. She kindly walked me through all the options and was very patient with me. Overall, the staff was great.”
“Very friendly staff each time I went in. Very helpful in selecting and ordering shoes in sizes that were not in the store. Shipping was very fast. I ended up returning my shoes and the process was very easy. Even though I did not buy and made a return, I have nothing but good things to say about the staff and service and will definitely shop here again for shoes in the future.”
“In and out they had a very eye appealing display and there was a nice man with thick braids. There was a nice lady who got the shoes politely and we kinda sceptical abt it based off the reviews but 5/5 not disappointed
Also got some cool scoot Henderson x Cheeto shoes”
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“Excellent customer service for perfect fit! Highly recommend Jeff Wells, the owner of the Richmond locations! He knows his products and what will be best for your needs!”