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8:30AM - 6:30PM
3420 Pump Rd, Richmond
Shipping Centers
“I just came in with a ton of gear cases to be sent off and a broken ankle. The customer service and assistance I received today from Riley and Justin was BEYOND my expectations! Also, Riley was so incredibly nice and patient with me the entire time. This will definitely be my shipping location going forward whenever I'm in the area.”
“Barbara and Devette were so very king and fantastic help. I had my 5-year-old niece with me and they were gentle and patient with me and her. They were genuinely caring and helpful. I couldn't ask for a better scenario. They even offered to help me better pack my shipment so that I could get it there cheaper since I had extra space in the box.”
“I’ve always had a great experience at this post office. The staff is polite, helpful, and patient — even when the line gets long.
As someone who runs a local business (Let’s Party – we do kids’ entertainment across Virginia), I ship things regularly and really appreciate how understanding and professional the team is. Thank you for your excellent service!”
Shipping Centers
Shipping Centers
Shipping Centers
“While at this location, I will admit it’s somewhat small. It does the job for what you are looking for.
Yes, I have seen employees be short with the customers, but every time that has happened it is because the customer has an extreme attitude over something that these employees have nothing to do with and it was always 100% the corporate side which they have no control over .
Many times I have asked for recommendations and the employees are always on top of what is needed and have very fast answers .
This seems to be high and from time to time are out of boxes or envelopes, which is understandable seeing how many people come through here on a daily basis .”