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July 2024 by B.J (B.J)
My ratings of Rose's Dominican Salon is based solely on the vibe and communication with the owner, Rosa. Today I called and made an appointment with my favorite Stylist, when I got there she took me to the shampoo bowl and I passed by Rosa and spoke to her because she has always been friendly and nice to me. She looked up from her phone and muttered a hi. I am following a special treatment regimen in my hair so I brought my own shampoo and conditioner, which I have done before. So when my Stylist finished with my hair, (which she always do a wonderful job.) I asked her how much was my service, she quoted me $40. I gave her a $ 50 bill and I was telling her that I wanted back a $5 & 5 ones, I wanted to tip her. I brought cash with me because they had started charging $1 extra if you use a card, and there is a sign posted that all tips must be in cash. Well, my Stylist called Rosa and said something in Spanish that I didn't understand but, I assumed that she was asking Rosa to break the $50 . Rosa struts up to the register and takes the $50 places it in the drawer and tells me that my hair was $50 and there was no change. She says my hair cost more because it was long . I told her that I was not told that before I had the service and the service/price board states shampoo & blow dry is $40. She didn't entertain my dissatisfaction at all as she strutted back to the back and sat down. I could not understand what I had done to her , because that felt very personal to me. Because i have been to her salon before and paid $40 for that same service and my hair was just as long then . Also her very own Stylist, I know have done heads that had hair my length or longer and she didn't know that the price was $50 or she wouldn't have quoted me $40 when she finished. I told Rosa that but she ignored me. As the owner of a business that deal with the public, I think that she should have waived it that time or lowered it to $45 which is more reasonable and comparable to the going price in the area. Then she should make sure that she post on her price board that there is an extra charge on longer hair. I thought her attitude was disrespectful and that was poor customer service. It felt like she was upset with me for having my own products with me or because I requested a specific Stylist, or may be because I'm not a regular customer any more. I really do not know what her problem was with me. I found someone to help me get my hair back stronger and healthier after after having it bleached in her salon and it broke off terribly.I didn't blame her for that. I was the one that ask them to bleach it So, i do not go there as often anymore. I know that when you're dealing with a person who's primary
language is foreign, sometimes the message will get lost in translation, but Rosa's mannerisms said to me. "Your hairdo is $50 because its too long and you won't get any change from me. I don't care what you thought." Well, i guess it goes without saying that i will not return ever again to Rosa's Dominican Salon for my hair needs. There is another Dominican salon right down on laburnum ave. And everywhere that i go & get a shampoo blowdry and flat iron the price is no more than $45.
I don't know why she chose me to pick on because she was having a bad day.
Specialties: Betty the Stylist has a special technique of styling your hair and she does not rush through your styling to get you out so she can run and take a break. She's is the best Stylist there, in my opinion. Too bad I won't get to see her anymore because of the owner's customer service and attitude towards me. Her decision to take all of my money caused me not to have any cash left to tip Betty. Im so sorry because she really deserved one.
Hair type: My hair is natural and I get a shampoo and blowdry. My hair length is just past my shoulders. I was not told nor was it posted that there was and extra c
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April 2024 by Kesha Johnson
Nancy is the absolute best. I go see her every three weeks lile clock work.
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March 2024 by Christine Bryce
Rose does a great job with my hair. It was falling out, but now it's growing back. They are quick to get you in the chair and out. But, they take their time to do a great job. I'm from New York and have been looking for a beautician that does great work. Now, I've found it. Thank you, Rose ?
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February 2024 by Adrienne Reaves Thompson
Always excellent service. Everyone is very friendly. I don't trust anyone else with my hair.
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February 2024 by Theresa Delgado
Great service, very good Customer service. I'm a Paraplegic and they made me feel very comfortable during the Thansgiving Holiday. Better late then not to give a Review. Very nice ladies. I will be going back.
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January 2024 by Carol Wilson
This was a very nice and pleasant place they are very professional when it comes to the stylist I enjoy the environment it was very neat and clean the staff was very polite and friendly.. definitely go visit you would definitely love it...
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December 2023 by Carla Perdomo
First time here and it was a good experience; when I arrived, I asked for the price and the lady that attended me was very polite and friendly ( Raquel) she told me everything that I asked and she was the one that took care of me. Love the style. The place was clean, and organized. I will definitely ? recommend. Until the next time
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September 2023 by Doreen Gonzalez
I have Never been disappointed.
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August 2023 by Yasmín Hoffman
The best salon . Everytime I go my hair looks better. Rose is very talented and truly loves what she does. The staff is attentive and professional.
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August 2023 by Edem Defor
David does exactly what you ask for
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August 2023 by Deneen Jackson
In and out quickly.
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July 2023 by L Freeman
First time. Walk in and they took me right away. I had been in Fl. swimming and sweating, so my hair was a hot mess. Wash, blow dry and light flat iron. Service was quick and results were really nice. Thank you?️?Service: Blowouts
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June 2023 by Alex Emmons
The hair dressers are nice and its really cheap to get your hair deep conditioned and blow dry
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May 2023 by Tinelle Ross
The salon is very clean and the staff is friendly. Their prices are affordable. I loved my hair. I got a deep conditioning and blow out. Thank you again.Service: Hairstyling
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May 2023 by Sonja Mason
Absolutely love this place my kids and I have been going to her for over 6 years. It started when we would visit family in Virginia now we live here and we kept going back. Fabulous relaxing place.
