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January 2024 by Jody M.
I absolutely loved this store and the employees were so sweet and helpful. I found everything. I needed and I enjoyed chatting with the girls who worked here. Great place ! Great service !
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January 2024 by All Park Walker
Cruiser has severe food allergies and without RedRidge she would be in constant agony. I buy Smallbatch 2lbs bricks from them on regular basis. The service and quality is outstanding. My dog is healthy thanks to you. Love you guys Sylvia Barnes
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November 2023 by Sir Cramptonian
Love this store. We have 3 kitties who we feed a raw diet too. Red Ridge has a great variety of option in the raw diet department. Keeps our kitties happy and well fed.The employees are very helpful and when I initially started shopping here, they helped me with making the best choices for my 3!I've had an issue with a different pet store that wasn't always good with restocking their inventory. Red Ridge however always has in stock all my choices I get for my cats. This for me was another plus when shopping here. Thanks y'all.
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September 2023 by Elizabeth Westerfield
My husband and I had a very uncomfortable experience that will prevent us from ever going to this store again. We were followed and watched by one of the two associates working there during our entire visit. They loudly had a conversation about a recent shoplifter, which seems a little pointed while one of them is not at all subtlety following us around and interjecting herself into our conversations. Mind you, we had no bags(I was literally wearing leggings that could only hold my phone and wallet), were holding items that we intended to and did purchase, and did ask for advice on products, so I have no idea why they decided to treat us in this way. We had even been in a few times before to pick up different types of treats to try out for an elderly dog we took in. We both like to support small businesses, but not places that think it's acceptable for their employees to mistreat customers like this. I like their selection but there's other places to go that don't treat me like a criminal.
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September 2023 by James Lynn
Great selection for both cats and dogs. Supplies, treats and food.
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August 2023 by Kailyn Bickerton
Our pup Shepherd loves your store! Great prices and a wide selection of both dog and cat products. Many unique toys you don't normally see and healthy dog treats. The staff is very knowledgeable and truly want the best for your animals. Highly recommend stopping by, especially with your dog!
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July 2023 by heidi carter
The staff at Redridge are awesome ! They are knowledgeable about their products they sell . Always friendly and willing to help and answer questions . The food and items they sell are high quality and good for your furry friends . Highly recommend RedRidge Pet Market .
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June 2023 by Amy Jackson
We were traveling from out of town and went to pick up a kennel. Such a great store! Clean and the staff is very friendly and helpful. Very large selection of inventory and different things that we don’t have up north. Absolutely loved this store and staff
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March 2023 by Michela Worthington-Adams
We get all of our dog food and treats here. They have a great selection of natural options that my dogs love. The staff is very helpful and knowledgeable. My boys always love coming and and « shopping »?
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February 2023 by Doug Mangas
All the ladies are awesome. Very knowledgeable about our cats issues with food in general. We order special food for one cat. They always call when it comes in and they remember our cats and issues with ibd. You need to try it for yourself you won't be disappointed.
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December 2022 by Kristi T.
I have supported this family owned business since it first opened. Mike the owner is fantastic and used to be there, available and when he was there the store was so much more customer service oriented. Now that he's not as available or visible the store has a terrible attitude. The store was built on personal service, taking your heavy bags of food to your car, being more approachable (often they can't be bothered) and they've always had a return policy that encourages you to return items without any issue. Last week I purchased two different strengths of CBD treats for my dog, at the advice of the employes. Throughout the years i have rarely returned an item and never new there was an exception to their return policy. It turns out the larger strength of CBD was wayyyy to strong and I am unable to use it. Today I went into the store to return it and was informed supplements are the exception no returned of any supplement that has been opend. I had I been aware of this exception I wouldn't have purchased two different strengths suggested by the employee. I've struggled with this store on and off for quite some time. Today was the last day of this struggle. supporting small businesses is important to me but if they wasn't support they should treat their customers appropriately. I've gone in to purchase dog food that thye've forgotten to order, I put up with the clicks of girls too bus chattng it up to help customers and to not offer to take heavy bags of food to the car. I have a horrible back and it's easier to have my food delivered than to go to the store. So, I've placed orders to avoid going into the store and not getting the assistance that they once were known for. I'm now why am I ordering through their delivery service when I can order online? Do they deserve the efforts I've gone through to support their small business? Today, not accepting the return for the supplement after recommending two different strengths is bad business. What I also found sad was the "manager" wouldn't tell me herself that they won't return the CBD treats. Instead she put that on the young girl behind the counter. I've got years and years of management/customer service experience and never would I allow another employee to so my dirty work, I'm done, Mike needs to spend more time in the store so that the level of service is back to the expectations he once set, nevermind the two older ladies and how cranky they are. I swear they act like you are doing them a favor by shopping there (one woman is his wife, God forbid she smile) but will happily take your money. I'm not the only one that feels this way. As fo rthe review talking about the food not being available due to lack of ordering I can say I have dealt with the same issue. It's just as easy to order online than to drive out of my way to support a business that just doesn't care. Many times I've thought I'd rahter have my teeth pulled than to go in to this store, I am done putting for the effort and giving chances.
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July 2022 by Elise Renzetti
Well, I would’ve given this place a 1 a few weeks ago, however, I visited when brown haired Sarah Was there and she helped me get my cat the food she needed in her last days just to keep her somewhat nourished. Sarah was incredibly empathetic and kind when I was a complete chaotic mess as I was making a decision whether to put my ole lady kitty at peace or not due to her rapid decline.Previous visits I felt like an inconvenience and in the way, albeit knowledgable Staff, I felt like I was putting them out by asking questions.
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April 2022 by Pitbull mom 21
We love that this is one of the only local places that sells one of my dogs food, i wish they sold our puppies food as well but other than that this place is great and we highly recommend it
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February 2022 by Tammy Poynter
Everyone there is so nice and helpful! We will never go to anywhere else for our dogs. They ate very knowledgeable about everything!
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February 2022 by Thomas
Sally loves visiting for treats. The staff is very friendly!
