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“I just left, I would never think of leaving a review for post office, Dominique (I believe that was his name) was very pleasant at helping me out.. then to fix a mistake I made. This young man knows what he is doing, and it’s providing quality service to his customers!”
“Everyone I deal with there is great. They are often severely understaffed. Yet are friendly. Remember folks, the people at the window are not in charge of staffing, the price of stamps or the late delivery of a package somewhere in Oregon.”
9:30AM - 12:30PM
5300 Klockner Dr, Henrico
Post Offices
“I appreciate Lesley from Klockner.
She saved the day last weekend. I needed a package that was at Brook rd and she said she was going over there and took my number. The next morning(saturday) she called me and said she had it and was bringing it to Klockner.
THANK YOU LESLEY❤️”
“I went to PO after hours tonight, bought Priority Mail postage for 3 packages and put them in the mail. Yikes I immediately realized I had mistakenly swapped 2 of the prepaid labels!! Just then a night employee came out, was willing to listen to my story, retrieved the packages and helped me put the labels on correctly… and with a smile the whole time!! I wish I had gotten her name because she gave me amazing service! What a nightmare it could have been otherwise!! I’ll use this Regency USPS on Starling Dr as my primary PO from now on!”
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“Gotta say, I’m mightily impressed with Keith. I’d sent a priority express overnight package, and the USPS online tracking was no good: it had the envelope arriving at a location other than the destination with a vague promise that it would then go “out for delivery”. But customer service admitted they didn’t know where it was, and that the tracking was unclear. I sent in a request for follow up through a main USPS number, not really expecting to every hear from them again. But then I got a remarkably detailed and clarifying voicemail message from Keith, explaining every nuance and saying that he’d personally checked and confirmed where it was (delivered). Seriously, he really made an effort to help. I’m grateful.”