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August 2024 by Diane Collins
Staff is friendly and helpful. The store always has the products my cats love.
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August 2024 by Superior Family
I have taken my pup ET here twice, and both times have made my girl and I so happy. Thank you Ness for being an awesome person :) <3
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August 2024 by LaKendra Hurt
I was hesitant about going back to Petco for grooming after my preferred groomer left but I'm glad I did. Emmanuel is a gem! He got my pup looking amazing and feeling confident! Emmanuel followed my preferences on having my pup's facial hair cut lower due to him having tear stains (Maltese) and had no judgment on the way pup looked (it had been an extended period of time between professional grooming). He also answered questions I had about dental hygiene. Thank you Emmanuel! We will be back!
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July 2024 by Dawn Ellyson
Nice knowledgeable staff
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July 2024 by POLEMOS THREEHUNDRED
I used to go to this place years ago out of lack of options until I found Tractor Supply. Then today was the second time I went to it, and a short black girl wearing a tool belt on her side, hair in a bun, had a MASSIVE attitude right from hello. A big F YOU written all over her face and almost gave me attitude over giving me a bag. Man, this place sucks. I'll never go back, TRACTOR SUPPLY is the way to go. May be farther, but the dog foods are always well circulated, so it's fresh, as are the treats, better quality for a better value all day and every day. Even if they were equal - the customer service at TRACTOR SUPPLY is superior to the attitudes you get in petco. At least the one on North Parham. Only reason I give it 3 stars is when I'm sick, I can just pop over, but that's come to an end today as well.
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July 2024 by Traci Hall
I took my two dogs in to be groomed by Greyson. He did an Amazing job with our two dogs! We will most definitely be back and will be requesting him in the future.
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April 2024 by David C
Great staff and was so helpful
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April 2024 by E Bradby
I would never go back to this Petco for grooming services again! I would have rather them tell me they didn’t want to do the service for my dog then to have him look like this! It’s not like they don’t over look your pet before service to not know what they are about to deal with not to mention he’s small and is still a puppy I got the run around about blades and this and that , that has to be used when shaving your pup but yet there was no issue sending him out looking like he was apart of a circus you shaved his body and didn’t even have the common decency to at least give him a bath an gave him back to me as is with hair falling all off of him my baby looks ridiculous then to tell me I need to go to a professional “vet groomer “ so they would be able to groom him so what exactly is petco then?? Because i clearly signed paper work stating that if he was to get cut during service that y’all had permission to take him over to y’all on-site vet worse experience don’t bring your fur baby here! I got him home gave him a bath clipped him down not much because I don’t know what I’m doing but that’s all they had to do instead of give me some crazy story then gonna recommend me to go go another groomer and offer me to come back after he goes elsewhere I wish I thought never again !
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April 2024 by James Cavet
Went in today to return two items that I had purchased for my dog however my dog died before I got to use them. The manager on duty would not give me a refund or even a store credit since I didn't have my receipt. To quote him" You could put them on Facebook MarketPlace to sell" I will just go to PetSmart for any future pet needs. I would have put a zero rating but one was as low as I could post.
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March 2024 by Joe Earhart
It was the first time I visited this store. The sales person I spoke with was great! She was pleasant, thoughtful and extremely helpful. I made a point to tell her and to someone that said he would relate it to her supervisor. You need a lot more like her! Thanks.
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March 2024 by pink lemonade
Very rude, mean to pets,worst place to take ur dog. Pls go somewhere else where they are going to care abt your experience .
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March 2024 by Raul Duran
I had the great pleasure of encountering Miles in the store, who helped me find all of the many items I needed. Without this individual, my experience would have been wholly lackluster and hardly worth venturing out from underneath Bezos. In my experience, it is hard to find knowledgeable, friendly staff who are willing to be so very helpful! Kudos to you.
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February 2024 by James Harper
Customer service was awesome! The groomer really cared. This Petco on Parham is the best, actually All Petco groomers are great. I've used two locations And both are wonderful!
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February 2024 by patricia mwila
The ONLY reason I took my dog here was because of Dr. Zoghby's awesome care when I was suddenly responsible for an elderly dog hours previous to my first visit. Today, it was Dr. Germane working instead... Whomp, whomp! Very peculiar affect...Crude and bizarre which coincides with her personal regimen.
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February 2024 by E B
Lauren greeted me as I walked in the store. She was very knowledgeable and caring for my pet rat.
