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March 2024 by Marv White
Store states they can not install batteries "after dark". Just wiper blades. See photo for definition of "dark'.
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December 2023 by Storm Hall
Customer service was cool. I didn't like that they didn't sell major name brand batteries.
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November 2023 by Steven White
I was traveling through the Richmond area and had an indication of a problem with my electrical system. The people at this store were extremely helpful. They really went above and beyond in their efforts to help me get back on the road home. I can’t express how grateful I am that I stopped at this store.
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December 2022 by Cecilia (CC)
I wish I could remember the name of the tall gentleman with a high top fro. He was amazing, Insightful, Friendly and so very helpful! He really went the extra mile with my concerns, needs and my car!Because of him, This is most likely the very best O'reilly's auto parts store I've ever visited and I have been too quite a few.If you are looking for "superb customer service" with a smile this is your place!Congratulational O'Reilly's for hiring such an amazing person!!
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December 2022 by David Bradley
Was amazed to witness one person playing on his phone while the young lady took care of customers. This store has always seemed to have problems with staffing that wants to help customers.
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October 2022 by Terrie Rogers
Besides great service, the associates actually seem to enjoy working there - so refreshing! Mr D (Demetrius) is a pleasure to do business with!
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October 2022 by Rosalind Woody
Only one worker didn't put my battery
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August 2022 by Andrew Sanford
Literally the best service ever!!! The two employees went WAY above and beyond. O'Reilly, if you see this, give the two employees working today, 07-31-22, a raise because they helped me in the rain to put my serpentine belt on without me even asking!!
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June 2022 by Jamie Wagstaff
Great customer service I received from Dee. He is very knowledgeable about what parts i needed. He is also very polite and pleasant.
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June 2022 by Spirited Evocative Energy
It was not crowded, they had exactly what I needed. I was in & out.
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April 2022 by donald c
Always have all my carparts in stock
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November 2021 by Ms Sharon
Extremely disappointed. My online parts order wasn't delivered. Had to reorder parts and received the wrong part. There was no attempt to compensate me for the inconvenience this location caused me.
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October 2021 by Darlene Temple
Helpful however didn't have what I was looking for
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October 2021 by Jenifer Clements
Very helpful ? convienant.
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July 2021 by Raakin Ali
Very slow. Stood at the counter waiting for 15 minutes for an employee to come and ring up my items. Will not go back to that location even though it is closer to my house. I would rather drive the extra 7 minutes to another location
