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July 2024 by Desiree Hunter
The wait when we got there was an hour - I knew they were lying because when I sat in the WR , they were finishing up two customers . Ten minutes go by they say “ I can take one of you right now but not both “ I said I would rather wait until you can do both at the same time . The lady starts yelling to the other worker in the other room in the language and I could tell it was hostile because the lady walk to me and said we will only take one of you . I said it’s okay we’re leaving ( because of there demeanor ) . Before we left out , an older couple comes in and want a mani- pedi and they said “ oh no I’m so sorry we are too busy” and then ended up taking them both because we left . Very unprofessional and we won’t be returning .
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July 2024 by Denise James
Very relaxing place
Cleanliness: The ladies keep this place clean. Even the bathroom....
Stylist: Byn was great. She is very professional.
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July 2024 by berin1216
It’s always a great experience at Nail Bar. They take their time with your nails, I never feel rushed, and the quality of work is outstanding. Tina, is so kind, patient and explains everything. Tina”s pedicure always gets me so relaxed I fall asleep. The salon is beautiful, and very clean!! I highly recommend the Nail Bar, Tina and all of their staff !!
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July 2024 by Lauren Koch
Requested style: Polygel/frenchtip
Cleanliness: Very nice and clean
Stylist: Nancy
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July 2024 by Chelsea Afenya
Excellent service.
Very nice place and great workers
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June 2024 by Brandy Straus
Very clean, very professional and affordable!
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June 2024 by Sara Perry
My manicure was better than I had anticipated.The entire experience is great because of the knowledgeable and kind staff!
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June 2024 by Roxanne Mccormick
I came here for a gel pedicure, and it was such a relaxing experience. The staff was attentive, and the pedicure chairs were super comfortable. The polish is still looking great after weeks!
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May 2024 by Matthew Nordin
Great service with wonderful conversation ??
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May 2024 by Tatiana
Very nice work.
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May 2024 by Y. Chaviano
The owner was attentive but the nail tech rushed thru the job, my cuticles this morning felt so dry and the polish is so poorly applied, the pedicure felt rushed. The place was not dirty, but didn’t feel clean.
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May 2024 by Leah Dozier Walker
I have been a client for 5 years - Jessica is the BEST nail tech I’ve ever had. Clean and PEACEFUL spa style facility. All of the ladies are caring and kind. I LOVE all the pedicure options and the opportunity to truly relax when getting your service. You’re never rushed here so you leave feeling like you had quality “me time”!
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May 2024 by Robin Ricketts
I’ve been to many nail salons in Richmond and this is my favorite. This spa is professional and very clean. The music and decor give it a relaxing atmosphere. All of the nail techs are friendly and knowledgeable. They truly strive to make your time a pleasant experience. I’d never go anywhere else.
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May 2024 by Carrie Yoppolo
Nope ! New to the area and needed a places to get nails done . Able to get in easily however not happy with the experience . Paid wayyyy too much for a dip polish that looks thick and uneven . I was at the salon nearly 1.5 hours . Nail shape is terrible and was told it would cost an additional 5 $ for an almond shape nail !! Seems wild , my nails are not at all long . Will never return to this location .
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April 2024 by Tina J.
I see this place every Saturday bringing my little one to ballet/tap classes. I go in and pick up cards and distribute although I never visited. Today was my very first visit because I didn't want the pedicure services suggested I opt for the basic gel pink n white . My cuticles were not even cut or cleaned. The price was $30 for pedicure, $22 for pink and white gel. I said ok. My feet were placed in cold freezing water. I took pictures. I asked why did she put lotion on my legs then wiped them down, no warm water, no callous stone just immediately started to dry and paint my toes. I still had some of the old polish on my toes.I paid $30 and said thank you. Well on to the next nail shop. This place will scam you . Will not be defeated. I had to go to Flawless Nail & Hair Salon on Cox and was treated with 100% professionalism .