Ourisman Toyota of Richmond is a highly regarded dealership known for its extensive vehicle inventory and excellent customer service. Customers appreciate the professional and knowledgeable staff who go the extra mile to ensure a positive experience. Many reviews highlight the friendly and helpful team members who assist with vehicle selection, test drives, and negotiations, making the car buying process smooth and efficient. The dealership offers a range of services, including vehicle inspections and maintenance, with a comfortable waiting area that provides free coffee and hot cocoa, creating a pleasant environment for customers. Several customers mention their loyalty, having purchased multiple vehicles from the dealership, and commend the staff for their trustworthiness and dedication. The service department is also praised for its quality work, such as routine maintenance and inspections. Overall, Ourisman Toyota of Richmond is recognized for its professionalism, customer-focused approach, and commitment to serving the community since 1968, making it a trusted choice for new and pre-owned vehicle buyers in the area.
Thank you to Tyler, Mike & Trevor for the best car buying experience! They were so friendly and personable and made the process so easy and comfortable. So impressed with the quality of their pre-owned cars and the warranty. Will send everyone here!
November 2025
Wonderful service. Reserved my 2026 car on line. Very easy process.
November 2025
I want to take a moment to thank and recommend this amazing dealership to Mike Secours for the excellent service he provided and the time he dedicated to closing the deal on my new truck and for showing me the available accessories . Thank you
