-
March 2024 by Kathleen Wurdeman
I want to give a very enthusiastic and grateful shout out to Raekwon at the Laburnum Avenue Lowe’s in Richmond Virginia. Raekwon is one of the most knowledgeable, caring, helpful & patient associates that I’ve ever encountered. He solved a plumbing dilemma and helped me find solutions to other household maintenance questions on a recent visit. I rarely experience this level of expertise and customer service. A big thanks to Raekwon and for the amazing inventory at Lowe’s !
-
March 2024 by caleb carson11
I am a contractor who uses Lowe’s for a variety of items. As you can imagine, I tend to spend a lot of money at Lowe’s. That being said, this is by far the worst Lowe’s I have ever had to deal with. The unprofessionalism goes beyond words. Most recently, I went to the garden section to buy 26 bags of mulch (of course knowing the fact that I would be paying over price compared to a real mulch supplier) but the job had to get done. I ask a cashier near the tool section If At least she can open the garden section after I pay at her register, She denied my request And said I had to pull 26 bags through the store. She said the reasoning was because they are understaffed. Interesting enough Once I returned with my 26 bags of mulch, the cashier seemed to have taken a break and decided to chat with her Coworkers. All I can say is if you are interested in a hardware store, I would advise you to go elsewhere.
-
March 2024 by Robert Smith
everything to get the job done thanks
-
February 2024 by Gene Biers
Never can get help in the appliance department it’s not just once or twice it’s every time I try to buy from this location very poor customer service in this department
-
February 2024 by miguel angel
Always find what i need
-
February 2024 by ashleigh gerber
Usually has everything I'm looking for in stock. Love to use the app or lowes online to make sure it's in stock before I go, it even tells you the aisle it's on so I know where to go when I get there!
-
February 2024 by Virginia Blaska
I was shopping yesterday in the Blinds Department! Linda was working in that Department! She gave excellent service! She was easy to work with, very knowledgeable!
-
February 2024 by Jenn Eleftheriou
The cost is a little more expensive here. When you can go to your local tractor supply and get something for less you know your prices are too high.
-
February 2024 by jay missa
Lazy staff
-
January 2024 by Marianne Wiles
Friendly staff - very helpful for finding 2 unique items
-
January 2024 by Albert D McDaniel
Very friendly staff
-
January 2024 by Tamara Nikkel
Helpful stuff. Good product and prices... clean store love this place
-
January 2024 by Blkgent
Chris W. was phenomenal, very helpful, helped me from start to finish, very friendly.
-
January 2024 by Clifton Cullingsworth
The staff is clueless and less than happy to do the job they get paid to do and the check out is slow. Goes downhill further constantly. They walk around on the phone and do nothing. Out of stock isn't even the phrase. Waited at the paint desk 15 minutes maybe longer before anyone came over.
-
December 2023 by Diego Romero
I leave a star because I can't give a -10. The level of racism in this store is impressive. Because my employees go to buy using our commercial accounts, they are rejected, they don't take our orders, the way they serve their commercial clients is really disastrous. congratulations for being the worst place to buy (you can't talk to the store because the phone number that appears on Google is disconect)
