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August 2024 by M444
Every time I come here to do grocery pick up I’ve had to wait over 20 minutes even if I’m the only car waiting on a pick up. It’s so ridiculous.
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August 2024 by Angela Hardiman
This store showed a gas price of $3.379 on Tuesday, 7/23/24. When I arrived at the pump the price was $4.499. I registered a complaint but other than a request for clarification, I haven't had a satisfactory answer, not even a "we're looking into this" or "your trust is important to us." This leads me to question the integrity of the entire company not just this store. I'm wondering where else this store is pulling similar tricks. Particularly after reading some of the other reviews on this platform.
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July 2024 by Elizabeth Bandy
The Gas price is always wrong!!!! it says one thing and then pull up and it's 10 cent higher! They always say we are working on it! Just to think I would purchase a credit card through them....that's a big no. Also for the elderly people the prices in the store are very misleading and you must look at the fine print!!!! I will go to all grocery stores but not Kroger! This is by far the worst location ever!!!!!!!!
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July 2024 by Katie Goodloe
Even though they have completely changed the inside of this store and I have to relearn everything, the employees here are the best and I love coming to shop here because of them.
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July 2024 by Verizon Wireless
Only 2 cashiers are open. Lines are backed up. What is Kroger doing....
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July 2024 by Moshiur Rahman
DO NOT BUY Gift cards from this store. Waste of time, energy, and money. You pay them the full amount but when you try to redeem there is less balance on the gift card. You go to the store and those stupid customer care staff won't help you at all. Recently my wife bought a 500 dollar Apple gift card for me. When I tried to redeem it, it had only 150 dollars on it but she paid 500 dollars. I called Apple and they said the problem was with Kroger activating the wrong amount. Then I went to Kroger with the receipt and gift card, the manager "Monica " and another staff "Meenakshi" were so rude They didn't even want to talk about it at all at first and demonstrated unwillingness to resolve the issue. I have never seen such rudeness by customer care people. so where is my 350 dollars? who stole it? Look like we made a great mistake shopping at Kroger.
We called Kroger customer care related to gift cards and waiting for the solution
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July 2024 by Netty Case
Kroger's hot food section, specifically the baked and fried chicken use to taste very good, but in the past year it's not good at all!
The baked chicken seem to always be undercooked, and all of their cooked chicken is tasteless. There is no seasoning on it at all! Very Disapointing. I get my Hot food from other markets now.
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July 2024 by Sue Springer
Clean , check outside open
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July 2024 by Vickie Wenter
This store is horrible. Very often I have seen mold on their packaged fruit snacks in the produce department. You really have to check the expiration dates on everything in this store. In the self checkout the system stops and makes you wait for an attendant to put in a code so you can continue scanning. It’s tedious enough that I have to scan and bag everything but the the attendant actually took the time, my valuable time to check the replay of the security camera to make sure I had not stolen anything. This is rude and I told him so I continued to check out. I have spent hundreds of dollars a month in this store and I do not steal. I canceled my rewards card and will not return.
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July 2024 by Charlotte Johnson
This store has really gone down. I will be going to the one in Atlee Clean well managed store. Customer service is awful. I have multiple issues with your quality of produce and other quality's of your prepared food. Self checkouts are not efficient. Need more cashiers and over all over better prices and customer service
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June 2024 by Medium Foot
2024: Very disappointed with Kroger today (again). I believe that beer distributors still rotate cold stock to ensure a good product for consumers, but of not, please just stock it at room temp. I came home with a tepid case today and previously have had to remove several of like temp in order to purchase a cold one.
2022: Very disappointed with Kroger today: I was solicited by two individuals, complete with cheesy come-ons before the obvious pitch, to apply for a Kroger credit card. I felt like I was being pan-handled or approached to play a game of 3-Card Monty. Kroger provides a receipt at checkout on which any offer can be printed AND they unfortunately have my email -why degrade your brand with this behaviour? I don't go out to shop for groceries AND CREDIT SERVICES.
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June 2024 by Charles Edmonds
I only met in the parking lot for an OfferUp purchase. The lot was clean and safe with lots of parking.
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May 2024 by kent romska
Kroger is my 2nd home.
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May 2024 by Dennis Crosby
Kroger no longer sells my Geraldine’s cheese straws. At least at the Staples Mill store
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May 2024 by Jason Kirkpatrick
Ukrops bakery and deli items Rock!
