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March 2024 by Jackson Hewitt BEY
This review is for my preparer Rob Dysert who is extremely professional, knowledgeable, efficient, and very gracious.He is the reason why I am a returning customer. However, the fees are excessive and will force me to go elsewhere next year.
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April 2023 by john wagner
Courteney was very thorough and helpful. She has a professional yet easy approach to tax preparation.
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March 2023 by Marie Wimble
Rob at John Rolph office has prepared my tax returns for a number of years and is very thorough and experienced. I would recommend him highly.
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February 2023 by Michelle Headley (Michelle)
People are friendly and extremely helpful. However franchise doesn't honor corporate promotion of half off for new customers.
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February 2023 by RervFranke D.
Recommend by national website, but they don't honor national rates. Tried to charge us 30-50% more. Took our taxes elsewhere.They said they have five locations for this chain, beware. They did quote a price before they started.
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May 2022 by Gloria Jett
Courtney shutt is the absolute best. She has been doing our taxes fot years. She is very efficient and always makes sure She is able to get us the best refund that we can get.
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May 2022 by WENDY REYNOLDS
This was my first experience w Jackson Hewitt . Daniel was very knowledgeable,polite, and made filing taxes a-lot less stressful. Very helpful
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April 2022 by Reading Fan
If you need a welcoming, competent tax service to prepare your taxes in the Short Pump area, try Jackson Hewitt on John Rolfe Parkway. This is a clean office with friendly and knowledgeable tax preparers. I’ve seen the same staff year after year and they’re great. I felt confident everything was done correctly and they explained everything each step of the process. I would definitely recommend !!!
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March 2022 by Jack Kay
I have been using J-H for 5 years now. I have been very satisfied with the advise, service, and suggestions I get for next year and probing quesions regarding this year's filing. Daniel found me a $500 tax credit I did not know I had! I have used JH in Va Beach and Richmond. Both locations offer the same high standards of proefessional guidance and staff!!!
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March 2022 by Jim Filler
I received first class treatment from Daniel Clapper and appreciate the professional work he completed for me.
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March 2022 by Joseph D.
Terrible. I'm not even going to waste anymore time with this place actually writing a review. Just stay away.
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February 2022 by rhonda Aiden-Cook
I had an amazing experience with Couretney! I came to her last December for the first time with an issue from another Jackson Hewitt location , I have been with Jackson Hewitt for many years close to 20 and I will tell you there is a difference when someone who really cares does your taxes. I recommend this location to anyone (very detailed and very thorough) I drove an hr well worth the amazing customer service!! Thanks Courteney ?
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May 2021 by Lee Bundy
Courtney and Steve were very helpful and knowledgeable.
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March 2021 by Hoskins Trible
I've gotten my taxes done here for years and everyone is super friendly, knowledgable, and helpful.
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February 2021 by Celia King
We’ve been with this Jackson Hewitt since this location opened. They are super friendly and helpful. They always are so knowledgeable and quick to respond. They continue to save us money and time. Highly recommend!
