Home Improvements near Henrico, VA

“Went to Lowes and received help in the Windows & Doors department, Adrian and Annette were very friendly, helpful, and knowledgeable ladies!!!! These two ladies are what great customer service is made of!!!!! Thank you both for the information and for a non-stressful time in the store!!”

“Such a great experience. The staff at Saron were wonderful to work with. We were not excited to be “sold” on a countertop like a used car, but here they were happy to just talk about what we wanted and give us the options they had. Casual conversations led us to the perfect counters for our space. Such a simple measurement and install, all the staff were friendly and easy to work with.”

“I love to visit this home depot because everyone makes you feel like family. From Ms Linda to Eddie to Mrs Jackson to Jennifer and so many other gentlemen that I always see and get help from but I don't know their names yet... Are always pleasant and h helpful. Hate spending my money but they tend to make me forget how much I spent at the time ?”

“In a world of inflation; Tractor Supply has the right idea!! I've redeemed $80 worth of rewards this month. Thank you for having my back when my budget needed it most.”

“I love to visit this home depot because everyone makes you feel like family. From Ms Linda to Eddie to Mrs Jackson to Jennifer and so many other gentlemen that I always see and get help from but I don't know their names yet... Are always pleasant and h helpful. Hate spending my money but they tend to make me forget how much I spent at the time ?”

“I love this Lowe's. Every time I go, the staff is extremely helpful.

I visited Lowe's last week, the 20th, to pick up a lawn mower and weed whacker. When I first arrived I went over to the mowers and was a little overwhelmed, I asked the two kind young ladies working the customer service (Cekema & Kenzie) if they would be able to send help over to me. Darnel quickly arrived and was more than helpful. He mentioned his knowledge on mowers was limited but helped by sharing customer testimonies for the EGO brand and helped me come to the conclusion of which mower to get. He ran and got me a cart to pull it on from outside and I was on my way after he helped me one last time with picking out a weed whacker.

Upon getting to self-checkout I was greeted by Gina. She mentioned the Lowe's CC and the advantages that came with it when making such a large purchase, with something that should last a long time, so I signed up! Karina came over to button up the process making sure I had all my new papers in order so that Gina could also provide assistance to the rest of the customers coming through self-checkout. It was an awesome display of great teamwork.

I mean it when I say I am always pleased when coming to this Lowe's. A week before this visit, I came in looking to purchase butane for a lighter and the employee working checkout that day was able to point RIGHT where the item was located. I was in and out in 5 minutes.

The employees are helpful, kind, honest, and approachable. I imagine this Lowe's must have an amazing culture to have so many great employees. Thank you for the help you've provided me with and thank you to the help I know I will receive when visiting in the future!”

“The Assistant Manager, Don, is beyond helpful. Stayed with my husband and I while we looked for plumbing parts that were not easy to locate. Susan in that department was incredibly helpful, too! I was beyond appreciative of their dedication to solving our problem and locating the parts we needed for our repair. What a great visit to Lowe's. Thank you!!!”

“I want to bring attention to the awesome employee working in appliances on Monday night. She was extremely helpful and knowledgeable. Her kindness and attention to customers needs should not go unnoticed. She told me her name but I'm old and forgot it lol... Please recognized this young lady for being a outstanding employee. She mentioned it was only her second day in this position, which I found totally unbelievable because of her knowledge and understanding of the products to sale. Thank you for your time and wonderful employee... She's the best I have ever encountered at any Lowe's I have ever visited anywhere.

Brook road location: Richmond Virginia”