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September 2023 by Ryan Maddox
Sam was fantastic at helping me find a very difficult style and size to accommodate my look. He went through half of the stores cataloge in the process and made sure we picked out the best look for my event. Would recommend this brand since the high cost if offset by amazing quality and customer service.
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July 2023 by Cesare Evola
Selection is incredible dress work and casual
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June 2023 by John Williams
I ordered a pair of shoes online.Easy ordering, fast shipping, and great communication through the entire process. Looking forward to visiting the store in person next time I'm in Virginia. Thank you for the excellent experience!
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May 2023 by Dell Montague
Customer service their is 100. I loved it. We will be back soon.
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April 2023 by Robert M.
I called Franco's asking for average turnaround time on a custom made suit. The clerk, Trip, asked specifically the time frame I was looking for to which I replied 2-3 weeks. He then said no and was about to hang up the phone on me and then nervously asked if I were interested in any other suits. After conversing he thought he hung up but I could hear him mocking me in the background. I was willing to drop $1-2k regardless of turnaround and instead will be taking my business elsewhere.
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January 2023 by Gary Brooks
The store has quality merchandise. The associates are friendly and helpful.
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October 2022 by Erik Kovatch
This review is specifically for Derrick- I visited a few weeks ago and wanted to commend him for delivering exceptional, professional, and memorable customer service. I felt immediately taken care of the moment I walked in, and will be sure to return when I am able to. Truly, thank you again.
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October 2022 by Barry M.
Needed a new suit due to the covid 20 for my daughter's wedding. Nice people, helpful, knowledge and got a nicely tailored suit at a reasonable price.
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October 2022 by Melinda Renner
Derrick is a professional, warm and friendly salesman. He's stylish, knows what looks good and we will be loyal customers.
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July 2022 by Henry Rodriguez
Franco’s is great. I brought in some nice dress pants my grandfather owned and they were able to tailor them to fit me like a charm. They were also honest about the stuff they couldn’t tailor due to fit style. I’ve bought ties, a sports coat and a suit there too. Mark and Sam have helped me out and their knowledge is unquestionable.
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June 2022 by Jeff Barnaby
Excellent tailors and excellent selections of materials for made-to-measure/bespoke suits and sport coats. If you live anywhere in the Ricmond area, do yourself a favor and let these fine folks help you with you fine clothes.
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May 2022 by melinda talley
Derrick is a professional, warm and friendly salesman. He's stylish, knows what looks good and we will be loyal customers.
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May 2022 by John Ribble
Best Men's Shop in Richmond hands down! Service is beyond top notch and they have a great selection of casual and more formal attire.
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January 2022 by Marie
I bought a friend there for the first time.I am glad that I did he enjoyed the experience.And loved the pants that he bought.
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January 2022 by Terry S.
This menswear establishment is one of the very finest clothing stores for men within the state of Virginia. Family-owned and operated, there are two Richmond area stores run by second generation family members and original founder (Franco) is still working in the tailor shop! Exceptional customer attention, attention to details, and the highest quality clothing, sportswear and shoes. With a broad range of brands and price points, it's considered "high-end" but also affordable for anyone who values quality and integrity. Unparalleled tailoring and expert fittings. One of the last few retailers that has in-house tailor shop with master tailors on site. A retail landmark in Richmond
