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October 2023 by Laura Valderas
If I could give them zero stars I would. This shop is an absolute nightmare and one of the owners is one of the rudest business owners I've ever dealt with. I was just reminiscing to my coworker about last summer when I was on a road trip and my car was intermittently turning off while going 65mph only to find out this shop put faulty battery cables on the car when they installed. Or how about the time I had to go 5 times to get them to assess that I needed new brakes and rotors which meant missing work and being without a car on multiple occasions. Oh and the best was during the whole break fiasco the owner chewed me out and belittled me claiming his guy did good work on my car while I was on speakerphone with my coworkers. What a class act. I would never ever go here again and I tell everyone about my experience with them. I hate writing bad reviews but hopefully this helps someone else. After the break fiasco I read a review on another site where the same owner spit on someone's shoes which was unfortunately not surprising at all. I can't remember his name but I'm sure many people who have encountered him will.
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October 2023 by J.S. Schiess
Very friendly and knowledgeable, got me back on the road! Thanks everyone!??
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April 2023 by Colby Seagram
This is the first shop I have ever used for a large job on my vehicle “needed a transmission”, and it literally drives better than it did when purchased. The shop rates are more than fair when receiving updates, explaining what it going on all the way to the confidence Centerville Imports give you when you pick up your vehicle. They definitely do not want to keep your car! They want YOU to keep rolling!! Thanks again, I know I’ll be back.Services: Auto A/C replacement
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March 2023 by Chip Anderson
I have been going to Centerville Imports for about 8 years. Tim and his staff have been very transparent on what work needed to be done on all of my cars. I never feel like they are adding on things that do not need to be done. They are knowledgeable, honest and fair. I have recommended Tim and his team to several friends who have been pleased with their work.
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March 2023 by darryl stuckey
My 88 jaguar xjs stopped on me had it towed to have a alternator replaced. While there Tim said the car had little or no compression. Recommended replace spark plugs, build up compression etc. Said he thought the problem had been happening for a while. Remind you earlier this year he serviced the vehicle, inspection brakes and rotors? Six weeks later he explains there is nothing he could do and demands that I pick the car up right away. I explain to them that I was out of town my mom had hip replacement surgery and would be there after she recovers. When I finally pick the vehicle up they try to charge me for storage and labor of $3300. We settle on labor of $1300 but the vehicle is in worst shape than when I bought it in. Every light is on in the dash. A few lights that I have never seen before. He claims he had over 40 years of working on jaguars!! That may explain why he had so many in the yard that don’t work?? He can’t fix them either..,,,,,
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March 2023 by Mike MacNevin
Have been coming to this business for only a few years, with a recommendation of a friend. What a breath of fresh air !! Tammy greets you with a smile, and a kind word. Tim returns calls when there are questions. He explains service and repair needs in a manner any novice can understand. I have received better service, at a lower cost here, than the several other places I have used over the years. I highly, highly recommend Centreville Imports
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March 2023 by Clayton Turner
Quoted one thing, charged another. Ripped off my friend Tom. Stay away.
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January 2023 by syd farrar
Great service, fairly priced.
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January 2023 by Ann DeVaul
I stopped by unexpectedly when my hood latch popped while driving and I couldn't get the hood to close again (my hood is currently messed up do to hitting a deer). They were so kind to stop what they were doing and solved the problem in 5 min. Really appreciate them!
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April 2022 by Jason Hall
Great service on my exotic. I was running late for my appointment and they still were able to get me in so I didn't have to reschedule. Knowledgeable, professional and didn't over charge me.
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January 2022 by Chris Pandak
This Shop claims to have put new parts on my motor. Carefully they will over charge for labor too.Service: Engine repair
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September 2021 by Jim C.
Do not go to this place!!! They identified an issue w/ my vehicle and did not have the machine to fix it; therefore, my car had to be outsourced to another shop to complete the work and they didn't bother to tell me that they were going to do this. If it was my truck, I would not have been bothered by this; however, the vehicle they were working on is a rare vehicle and I like to speak to whoever is driving it to warn them about a couple of things they need to look out for prior to driving it. Also, they told me they had to order an expensive part and when I researched it on line, I found it for half the price! Last month, my wife took her vehicle there for an oil change and they didn't even bother to replace the oil cap! She was driving around for a week before she noticed. When I tried to explain the issues to the owner, he copped an attitude and proceeded to get in my face, literally, knowing full well that he would be intimidating me w/ the threat of spreading Covid. I was perplexed by his attitude and lack of customer support and why he was acting the way he was. I attempted to professionally explain my dissatisfaction and he had no intention of listening to me and cut me off, like he was the one offended that I was expressing an issue with them. So when I asked, what's the issue w/ the attitude and he proceeded to tell me to get off his lot and he doesn't want my business anymore. I felt like he was eager to start a fight! Keep in mind, I have been going to this place for years and have given them A LOT of business over that time. I have never said a bad word to these people and always treated them with respect. Be careful with this place... the owner is a sheep in wolfs clothing and will turn on you if you have a legitimate complaint. This guy is a total j*** and doesn't care about you as a customer. Take your business elsewhere where the people at least listen to your concerns and treat you like a valued customer! Services: General repairs & maintenance, Steering / Suspension, Oil change
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September 2021 by Robert Nutt
Wonderful customer service and top notch mechanics
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August 2021 by Douglas Morton
Kenn did a wonderful job looking over my Jaguar and didn't over charge me for made up mechanical errors like other shops would have. I definitely recommend that people go to Centerville Imports for automobile services
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June 2021 by james steck
These guys are the best! I took an 04 f150 to have the motor replaced and they got it done top to bottom in 4 days. They have never dissapointed.
