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August 2024 by Chad Aylestock
Varun had the answers and the skill to solve my problem quickly and efficiently. Thanks!
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August 2024 by Charlene Harbourt
Fast and friendly
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August 2024 by Shahla Kalantarian
They had a very good encounter!
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August 2024 by David Meade
Staff was very helpful and answered all our questions
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July 2024 by Eugene Rainville
He was on top of his game. Very helpful. Gene
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July 2024 by Magdy Ghieth
Varun was very accommodating and answered all my questions in a professional and pleasant manner.
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July 2024 by Patty Lewis
Loved the service! Yousaf was professionable and knowledgeable. The other Tech working with Yousaf was just as helpful. They make a terrific team. ? I would work with either one of them again anytime.
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July 2024 by Jack Grimes
Excellent customer service at this location. I upgraded two phones and added a fourth line for my teenager. Varun had it done in record time, without error, and secured me a great deal. Definitely ask for Varun if you visit this location. What would normally take over an hour, took under 30 minutes thanks to his excellent service.
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July 2024 by Catherine Carayas
I finally summoned the courage today to upgrade my iPhone 8 and 6th generation iPad, but was worried that my non- techy brain couldn’t handle all the new technology in the last 9 or 10 years since I got my 8. I chose the Haymarket Verizon store because I’d heard good things about their customer service. And sure enough, Izra and Varun both made it all so easy! Both were knowledgeable, pleasant and confident. Izra explained everything clearly, and was very patient. I needed a new Jetpack too, and everything was synced before I left. They didn’t once try to upsell me with unneeded features and programs that I wouldn’t have known how to use anyway. ( that has happened at another nearby Verizon). At home now, I’m using my new iPhone 15Pro without a hitch! Thanks so much!!
Edit 2 days later ….. I returned to the Haymarket store to pick up a new laptop as well, and to ask the reps there to help with my laptop’s inability to connect to my new Jetpack in order to get WiFi at home. Nasreen and Aicid both were very patient and extremely persistent in identifying the problem. They were, in short, amazing! Everything is fixed. I applaud Nasreen for her professional demeanor under pressure, for there were other customers coming in also. She and Aicid are a terrific team, and , coupled with my experience the day before with Izra and Varun, they all increase my confidence in and impression of Verizon in general.
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June 2024 by Rana Abu Ragheb
Great service. Varun was very professional and patient.
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June 2024 by Rick Vergot
Varun did an excellent job fixing my phone. He remembers me every time I visit the store and knows my (low) level of tech knowledge and is SUPER helpful. Wish I could give him 10 stars. Not only did he fix my phone, he also reviewed my account which resulted in significant monthly savings! Right on Varun!
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May 2024 by Tracy Dodson
Great friendly efficient service!!!
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May 2024 by None None
Nasreen was very helpful, knowledgeable, and patient while I set up my new devices.
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April 2024 by Tim Lausin
Varun was absolutely super fantastic. Informative, professional and extremely capable with phone exchanges. Kind and efficient. Would highly recommend a visit. One in a million extending a phenomenal customer experience. A real winner!
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April 2024 by Jake Padgett
Very quick to resolve issues and made sure to have correct info about resolutions.
