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“Jourdan is who you want to handle all your tech needs! I couldn’t have asked for better customer service and left with exactly what I needed. She’s a lovely helper, answered all of our questions, and people person, so patient and kind! Thank you Jourdan ?”
“I stopped by unexpectedly, and Hector was most gracious in setting my phone back up. Especially he hooked me up to email. He also checked my screen protector and advised me how to replace it. First class service!”
“Jon was excellent to deal with, very helpful but my new S23FE I bought direct from Samsung has been nothing but frustrating. Two days, three trips to the store, and I'm still having issues and traveling for ten days. Five stars to Jon, two for the 23.”
“The guys were professional and courteous .
I suggest you call them and tell them what phone you have and see if they have what you need first. Fortunately for me they had a replacement screen in stock.”
“Seems like you can go just about anywhere for cell phone service. However, T-Mobile and this store embodies what great customer service is. Everyone here is inviting and efficient , makes you feel comfortable. We switched from Verizon and are super happy. The cell phone service along with the amazing prices, makes T-Mobile a no brainer. Just wish I would've switched years ago. The stuff they give you like Netflix, Apple TV and Hulu, are nice bonuses. I'm saving over $160 a month now and here service. Even got their home Internet which is so much better than Cox.”
“Recent visit to this store deserves more than 5 stars with The young man present, Duane did a phenomenal job resolving an issue that had been on going for several months.”
“Finishing up set up for three new phones at the West Point store…Xavier stayed an extra HOUR to complete set up! Friendly, knowledgeable, excellent customer service…so glad to have this store in town!”
Mobile Phones
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“I went in with a broken phone looking to upgrade and Jake was incredibly helpful and knowledgeable. He was able to take care of everything and he really made the whole experience a pleasant one. Thanks Jake!”