Credit Unions near Hayes, VA

“The staff reminds me why my family has been Langley members for 60 years. Shay answered my request privately and promptly. Reba is very personable. She even made notes to ensure my family's name is correctly pronounced at this branch. Willemena is direct and I feel like making Brenda my friend. Today's experience with the local staff makes me feel like working here would be a good experience.”

“I have been using bayport since I was able to work at the age of 17 when I got my first account. I am now 21 and they have had amazing service the entire time. Nicole in the loan department is great she helped me with so many questions. If you are new to the area, i do recommend this union.”

“We dealt with Brendon on the Jefferson branch. He has amazing customer service and made our experience so seamless. Will definitely come back just to deal with him.”

“I have had two banking challenges in the past three weeks and I was so impressed with both of the tellers that helped me initially and the additional staff as they got involved. This level of kind and efficient customer service really helps when something difficult occurs. Congrats to whoever handles customer service training at this branch!”

“Laura at the Hayes branch made opening an account easy and painless even with the complicated business paperwork I had. Look forward to working with them and getting away from the bigger institution I'm at”

“I just wanted to say that the Langley Branch off Jefferson Ave near the City Center has the worst tellers working drive thru of any Branch. The wait is always horrendous, they are rude, ignore your requests, and even argue with their customers. After waiting over a half an hour behind 2 cars in the LFCU member only line, I tried to deposit my weekly paycheck... that I have been depositing every week for the last 12 years faithfully and the teller said he needed to put a 7 business day hold on my paycheck, but would be able to deposit the other checks I wanted to deposit. I requested him to just send me back my check that he was unable to deposit so that I could take it to another branch because it's a week before Christmas and my mortgage has to be paid by today to avoid a late fee. He sent me back all the checks....he did not deposit anything into my account. Drove to the branch in Hayes, where they offer exceptional 5 star service. Each customer in each car is serviced within a mere minutes and the tellers have a pleasant, wonderful, and happy demeanor and disposition. They are always helpful and polite. We only went to the Jefferson Avenue location because we were going to grab lunch at the Warwick Restaurant afterwards, but we were forced to drive back to Gloucester to receive the customer service we should be able to get at any Langley because paying my mortgage is more important than going out to eat. Just want to say thank you to the Hayes Langley Branch for being so wonderful!! I am 51 years old and have been banking with Langley since I was 16 years old and every time I try to go that Newport News Branch, it is the worst experience and every time I go to Gloucester, it is perfect!”

“love the Bank, tellers have always been great, only negative of this bank is the parking lot, but not alot can be done for that. nothing againt this location, but would live to know who screws up the Langley Fed. web page? it use to be so user friendly. now i hate going on line to do anything. Can it go back when the page was set up and easy to use? thanks for listening.”