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January 2024 by Vikki Newman
The last 2 Snows the parking lot has been in trrrible condition, not safe at all
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January 2024 by Randall See
Wells Fargo is a constant disappointment. They are too large and impersonal, unfriendly to small business. Everything is more difficult than it needs to be.
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November 2023 by A Rad
Christina micheal told me you can’t open new account. I have closed my account 9 weeks ago and Wells Fargo mail me a letter for opening with bonus , but she didn’t open it for me .
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October 2023 by Ricar
I'm in line waiting to be served, they only have one person working, after a long wait, I go out to my car running literally 20 seconds to pick up my ID and this guy closes the door in my face even though he knows I've been there for a long time. time waiting for them...
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September 2023 by Ricardo Rojas
I'm in line waiting to be served, they only have one person working, after a long wait, I go out to my car running literally 20 seconds to pick up my ID and this guy closes the door in my face even though he knows I've been there for a long time. time waiting for them...
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March 2023 by andy gery
I've already answered this question, and it would take very much too long for me to text everything, I just had a new account open because my old one was compromised, and then another new account was opened that I didn't ask for. So I had to get with a banker and call the number on the back of my ATM card, I was also send a new ATM card that I was very happy with. Now I've been sent another ATM card. But I put it in my drawer and I hit it. And now I was informed that there is another brand new ATM card being sent to me. I don't need a whole lot of brand new ATM cards, I'm afraid of eventually someone will get ahold of one of these cards and activate it and completely empty my account! I don't know how to get them to stop sending me a new ATM cards! And if I don't activate any of these new ones, are they going to deactivate the new one that was sent to me that I use all the time and I'm perfectly fine with and happy with? There's no you sending me a message through my Wells Fargo app because now the messages aren't coming through anymore and I don't know how to fix that.
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January 2023 by Dwight Blakey
There service has always been horrible, hence why I closed my accounts with Wells Fargo many many years ago! Only reason I went into the branch was to cash a check that was drawn from my other account thru Bill Pay and the issuing bank was Wells Fargo. Every single time I have gone into this branch it has been an issue…. And the root of the issue comes from a lack of knowledge and problem solving skills… I used to be a branch manager so I know that my request could be handled… otherwise my bank wouldn’t let me deposit the check into my account with a better banking institution.
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July 2022 by Adrienne White
The lady that helped me at the window was very sweet but the rest of the crew including the manager couldn’t care less about customer service. I find the WF branch in Waynesboro is far superior management wise.
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July 2022 by Kentren Yeh
Autumn, (I hope spelt her name correctly) - was absolutely amazing! She provided the utmost service one can get!! Autumn made sure that I had all my cash organized on my end :) -- She's a big reason why Harrisonburg is a friendly city. I have to return soon!!
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June 2022 by Fernando Jose
ATM services are literally always down. It hasn’t been the first or second time that I’ve been here after work (after their business hours) and they are having issues with their server or their ATM system.It is annoying that you are stuck and cannot deposit any money to your account. The ONLY SINGLE ATM is down, it is closed and the tellers are closed.
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March 2022 by Tammy Whitmer
Absolutely worst customer service ever. What bank can’t roll a couple of rolls of coins? Would not take my deposit from my church so had to go and roll 5 rolls of coins. And then went back to make my church’s deposit and they had the worst attitude ever! I definitely will be talking to my Pastor about changing banks. And yes I was very aggravated that they would not take my deposit. Guess they didn’t want to deal with all the change. Terrible bank!!
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June 2021 by Emily Edgington
If I could give this branch 0 stars I would. Tried to get help with transfering money which they insisted they couldn't help with. Terrible service and did not even solve my problem.
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February 2021 by Jessica Hill
Stopped here at 11:50am on a sat while traveling through. The window teller (named Ashley on receipt) didn’t return our card and we didn’t notice until 20mins later. Now they’re closed and we can’t reach anyone. We don’t live here and can’t stay until Monday to get our card. No emergency contact numbers will go through. Corporate Wells Fargo number leaves us on hold with no answers. Terrible customer service.
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June 2020 by Marco LONG
Worst bank I ever had RIP me off 540.00. I need meds call the bank and person I talked got laugh out I need meds because I got pins plates in my foot pins in my back I still work don't waste your time or money
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June 2020 by Aron
Rude people here, no thanks will not be using wells Fargo anymore.
