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March 2024 by Christopher
The manager named Logan at the Timberville Verizon store was absolutely amazing and professional in helping us with our needs. Thank you again Logan!
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February 2024 by Thomas Ward, III
Came in with an issue with txt. Spent over an hour working with tech support to solve it. Was more than pleased with costomer service at this location. Will always come to this store. Jacob, Hannah and Eric are above your normal telephone store reps.
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February 2024 by Karen Arnold
Jacob was a tremendous help to me and very professional!!
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February 2024 by Lisa S
Jacob was AMAZING! Best Verizon store there is in Harrisonburg.
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February 2024 by Betty Leach
Logan and hunter did a great job setting up my phone. Very professional and helpful.
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January 2024 by Max Troyer
Eric was extremely helpful in transferring a family member’s phone line from a business account…a very complicated process! Eric rocks!!
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January 2024 by Anna Simos
Logan was really great. He was friendly and very helpful with helping pick out our phones. He was also very informative about the different phones which was helpful in choosing the perfect phone for us. He also helped us save money on the phone. He answered all our questions. I would recommend this Verizon to anyone it’s the best Verizon place I’ve been to!
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December 2023 by The Intendant
Excellent, friendly, efficient service
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December 2023 by Sarah Rinaca
The Verizon employees at the Timberville store are awesome! Jacob, Logan and Bo were so helpful, answered all of our questions and saved us money! We’ve been to other Verizon stores and have never had this much help with our account! Definitely recommend Timberville Verizon store!
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November 2023 by Taras Semeniv
Mohala from Verizon provided invaluable assistance in setting up new lines, offering exceptional support throughout the process. Her dedication and expertise were evident as she took the time to ensure we received the best possible deal. Mohala's friendly demeanor made the entire process smooth and enjoyable. Her extensive knowledge about the products and services offered by Verizon was evident, and her willingness to share this information was invaluable. Overall, our experience with Mohala was outstanding, and her assistance truly made a difference. We highly recommend her for her outstanding customer service and commendable expertise.
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October 2023 by Erin Miller
Karen is wonderful to work with! She got everything straighten out with my plan! Couldn’t ask for better service! Highly recommend her!
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October 2023 by Grant Thompson
We had quick service and a kind, knowledgeable staff. She offered to help set up the replacement device being mailed to us. She also remembered us from seeing us months ago at the store. We love great service in the Valley! Go see the Stone Spring store!
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October 2023 by Jennifer Pence
Hannah was amazing! Thanks so much! This was the best Verizon visit ever! Fast and efficient! This was our 3rd visit about this phone and we finally were able to get a new one!
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October 2023 by Samantha Grogg
Great customer service at this location. Very smooth transaction upgrading to the titanium iPhone. We enjoyed working with Jacob.
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August 2023 by Kim Overstreet
Amazing experience of buying a new phone! Jacob was efficient, friendly, patient, professional, and extremely knowledgeable about all aspects of the phone-buying process. I had been dreading the day I had to buy a new phone but it doesn’t get any easier or less stressful than this experience with Jacob has been! I will recommend this store and Jacob’s assistance to anyone I know who is planning to buy a new phone!
