-
September 2023 by Gregory Tullo
Call first. Hours are not accurate. Especially irritating when you have an Amazon package to pick up only to find that they're closed during posted hours.
-
July 2023 by Melissa Trimarchi
Great store for JMU merchandise, and the pricing is very reasonable. We had plenty to clothing and other items to choose from. We walked out with a bag full of good stuff! When we discovered that two of the items we bought didn’t fit well, they made exchanging/returning very easy. We had great customer service while we shopped (Miles) and Jeff gave us great customer and assistance with our exchanges. Will definitely be visiting again when we are back in the area!
-
March 2023 by Lauren
I have been going to the University Outpost since summer 2016 right before my freshman year at JMU. Now that I am an alumni (c/o 2020), I make sure to visit it every time I am in Harrisonburg. The ownership is extremely helpful and nice!The Outpost is alumni-owned and you can tell that they really take a lot of care into what they sell at the store. See you all soon and GO DUKES!
-
March 2023 by Pam Rodriguez
Great place to purchase your JMU gear!!!
-
October 2022 by Caden Barbour
Pretty awful customer service here. I was sold a defective item - the lettering on my expensive Nike hoodie came off after one wash (yes, I washed it correctly as well!). Obviously, this had never happened before with any Nike clothing I own, from this store or not. I took it into the Outpost to see if there was anything they could do - exchange, reprint, etc. The manager, while not outwardly rude, was passive aggressive toward me on multiple occasions, refusing to do anything that would benefit their customer. The manager insinuated I was lying about my product and again was not too polite. He tried to tell me that after 10 years no defective product had ever been sold at his store - that’s obviously not true, defects happen all the time, anywhere. He made all these different people look at the hoodie over the course of multiple weeks and quite literally forgot he had taken it to his other store - he made ME go get MY property that he had left at his other store. Ridiculous! He was doing everything except offering good customer service. Just taking up my life and time over this defected hoodie.Anyways, this guy has a repeated history of passive aggressiveness towards customers based on other accounts I’ve heard. You would figure that most people could piece together the cost of an exchanged sweatshirt or such is lower than the cost of losing a semi-regular customer forever. It’s fine though - the prices are ridiculously overpriced anyways. All in all, high prices and poor customer service make this place a pass!
-
June 2022 by Barbara Considine
Great store. Good prices pleasant student employees
-
September 2021 by Tommy Davis
You can't be a JMU alumni, be in Harrisonburg, and not stop at The Outpost! If you want JMU gear this is the place!
-
September 2021 by Wayne Church
Great service. Affordable prices.
-
September 2021 by john cha
A family run business with really good prices!
-
September 2021 by Alison M.
Everybody knows The Outpost has tons of stuff and better prices than the bookstore most of the time - it was where we came when I was still in school (a long time ago) to get Greek stuff. They have a large parking lot with food trucks during the week. It's super easy to find just off the interstate and just off campus by the ISAT/Festival side past the Basketball complex. I was able to find loads of goodies today for myself and friends and family. They have hats, t-shirts, sweaters, yard flags, mugs, cups, bottles, jerseys, jewelry, pet stuff, baby stuff, alumni stuff, sports stuff.... you get it. I saw a lot of Greek stuff in the back section in a side room laid out on sale (and only there) so maybe they're getting out of that business... It's locally owned and run by a JMU family (goooooo Dukes) and has a great vibe and some awesome items you can't find at the bookstore. Make sure to stop in before you head out of town to get some purple and gold goodies.
-
April 2021 by Gary Hardley
Best selection of JMU products I have seen!
-
February 2021 by Thomas Hayes
Great selection of JMU gear and the staff is very helpful and friendly!
-
January 2021 by Marshall Jett
Loved this place! Great selection and better layout and prices than the official bookstore!
-
November 2020 by Kenneth Turner Jr
Amazon hub order picked up here. Great for that. Other than that it seems too expensive for my taste
-
August 2019 by Donna M. Principe
Lots of JMU stuff. Great prices!!
