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January 2024 by Dawn Richards
Mocha was very watered down and barely warm. Had alot of Mochas in my day, have to say this was the worst ever. Very disappointing. One bathroom was out of order. The second was dirty and out of paper.
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January 2024 by Sanai Abell
Boring and
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December 2023 by Elizabeth Crone
Consistently going down hill. I wait 20 to 30 minutes for my order even when I do the mobile application. The manager is trying but the workers don't want to do anything but talk to each other.
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November 2023 by Ken Phillips
Parking: Tight parking lot for multiple business, but there is an adjacent parking lot within walking distance.
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November 2023 by Mike Bailey
Great service, very friendly associates, always willing to accommodate. Great atmosphere with the bustle of college students, always great
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October 2023 by Kelly H
Great
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September 2023 by Keith Taylor
My coffee was awesome! The cashier was fast and friendly! The bathroom....not so good...not clean and no soap.
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September 2023 by Michael Jawish
As usual, quick service even though it was pretty crowded.
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August 2023 by Aaron Green
It's a good location I actually found it very pleasant to sit and enjoy my drink here
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July 2023 by brendan kane
Don't run out of cookies next time! ?
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July 2023 by Alegna Threet
these servers were the sweetest people ever!!! the coffee was made perfectly, the service was fast, and the seating is more comfortable than most starbucks options. one of the best sbux experiences ive had!!! (and a sticker?! <3 )
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July 2023 by GLLN
Where is the manager for this place? Three female employees chatting away/not working while I stood there waiting for my drink AND I was their only customer. I had to remind them that I was waiting on my drink as my food was getting cold. Once reminded, the blond young lady made my drink and slid my drink across the counter. This is not your normal behavior from any Starbucks I have ever visited and their employees need to be let go or at best, retrained on customer service skills which they are clearly lacking. Do yourself a favor and skip this SB altogether.
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June 2023 by Rhonda Lumpkins
Don’t waste your time going to this location-Starbucks James Madison Square Harrisonburg VA - service was terrible, no one acknowledged me when I arrived or while I stood at the register, as for the food/coffee I didn’t get because I left and took my business elsewhere! I have never experienced this kind of service from a Starbucks!!
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June 2023 by Samantha Harmon
The manager (short ginger woman) was very upset that I asked for an extra cup and proceeded to give me a lecture on product costs.
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May 2023 by Michael Smith
Cinnamon caramel cold brew is goooodd
