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July 2023 by Linda Dillashaw
Josh at the Harrisonburg Sherwin Williams was incredibly helpful to our business. He had 10 gallons ready for us to go in just a few short hours after he called around to get the specific type we needed. The staff that helped mix our stain and ring me up were friendly, organized, and even helped load it in my vehicle. Overall, an awesome place to work with and we will absolutely use them for all of our painting needs.
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July 2022 by Chris The_Aten_FPV Brubaker (The_Aten_FPV)
Great place to shop for quality paint and supplies. The staff is very helpful and fast.
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January 2022 by Rosi Cruz
They are supposed to open the store from Monday to Friday at 7:00 a.m. today is Friday I was at 7 in the morning and it opened at 7:45 a.m. apart a man was angry they had to change staff
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December 2021 by Natalie Twigg
Paint is good but the most inconsistent staff of any place in town. I order paint weekly online for pick up right now and sometimes I get notified it’s ready but often I have to call to check to see if it’s available and most of the time it’s sat there for days. Sometimes I go in and give my name and they can check me out right away but often they can’t find the order or say it’s not ready (when I’ve called or occasionally gotten a email). Sometimeswhen I ask them to check again because I called they keep checking and say oh the paints here but not mixed but then they find it mixed in the back later. All I want to do on my day off is walk in and pick up my paint- it shouldn’t be this hard to keep all the staff in the loop. Today I finally decided to leave a review because it’s my 5-6? Order and once again waiting for my confirmation email or call and finally just called and it’s ready for me. No apology or anything more of it’s ‘my fault for not coming by’ attitude. I feel old and cranky writing this but it’s frustrating to me to just never have consistency on when I need to get supplies timed just right for a job.
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December 2021 by Tony T
Customer service was awesome. The guy that helped me was knowledgeable and helped me pick the best possible paint for my project. He took the time to explain the benefits of each grade of paint. Would definitely recommend Sherwin Williams store over the big box stores
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August 2021 by Natalie Smith
Paint is good but the most inconsistent staff of any place in town. I order paint weekly online for pick up right now and sometimes I get notified it’s ready but often I have to call to check to see if it’s available and most of the time it’s sat there for days. Sometimes I go in and give my name and they can check me out right away but often they can’t find the order or say it’s not ready (when I’ve called or occasionally gotten a email). Sometimeswhen I ask them to check again because I called they keep checking and say oh the paints here but not mixed but then they find it mixed in the back later. All I want to do on my day off is walk in and pick up my paint- it shouldn’t be this hard to keep all the staff in the loop. Today I finally decided to leave a review because it’s my 5-6? Order and once again waiting for my confirmation email or call and finally just called and it’s ready for me. No apology or anything more of it’s ‘my fault for not coming by’ attitude. I feel old and cranky writing this but it’s frustrating to me to just never have consistency on when I need to get supplies timed just right for a job.
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June 2021 by Michelle Behrer
Phillip at Sherwin-Williams did a fantastic job helping my husband and I picked our paint colors for our home. He talk to us about shading and the difference between having a vibrant color with a mix of normal colors. I am so pleased with the way my painting turned out and I’m so happy that I chose to use super paint from Sherwin-Williams!
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June 2021 by LeaAnn Raines
The employees are always friendly and helpful. Some items I can get a little cheaper at other stores, but I get them at Sherwin-Williams because I appreciate the way I am treated when I go there.
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May 2021 by Laura Chew
I was in the store for 20 minutes looking at colors. Not a single associate even spoke to me at all. I got to hear their entire personal conversation about their commutes to work and was totally ignored. At least 3 guys working and not a single one was doing anything. Horrible customer service and very unprofessional.
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April 2021 by Carlos Lake
The best costumer place in harrisonburg va I wish all these stores round here learn from this sherwin team
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March 2021 by Dale DOWDY
I have been in the store a number of times in the last few days. The paint personnel have been attentive and efficient.
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March 2021 by Muscle Man
Nice store. Knowledgeable staff
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November 2020 by Sarah Busi
Great, quick, dependable service!
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October 2020 by Dan G.
Great selection, quality products and friendly helpful staff! Thanks
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September 2020 by chevy levi
Very attentive & helpful. Phillip is a great manager
