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August 2024 by Ganesh Greenwald
Fantastic, timely service, and wonderful communication. Family owned and run business, and very good people. This will be my go to mechanic for all car needs going forward!
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August 2024 by Ron Rumberger
Recently, on a trip from NC to PA, my truck developed a bad wheel vibration. Being near Harrisonburg, I exited the interstate and looked for a tire shop. While Rays was not the first shop I stopped at, they were the most helpful, attentive and understanding by far. Realizing I was only halfway along on my journey, they went out of their way to diagnose the problem (tire cord separation), get a replacement tire, get my truck in their shop, and replace the tire, getting me back on my way in less than 2 hours. Colleen and her crew were very knowledgeable and professional, and their hospitality and kindness made a bad travel experience much more tolerable.
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July 2024 by Lisa Heatwole
I trust them completely
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July 2024 by Everette Carr
Quick and courteous service.
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March 2024 by Carl Rio
As a car guy and a parent that is 6 hours away from his son, it is wonderful to know there are not good, but AMAZING people in Harrisonburg to take care of his car when something goes wrong. Honest, friendly and very skilled at what they do. It was so nice to speak directly with the owner to pay her compliments. Really good people.
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March 2024 by Anthony Joseph
Colleen and her mechanics were wonderful, hospitable, and down right good people. They helped me in a pinch today with my tires and eased the stress of a very overwhelming situation. I highly recommend this family business to those who need car work—as they live up to the Mom and Pop familial feel!
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February 2024 by Kimberly B
Traveling from out of town and had issues with the underside splash guard. People were great, friendly, and the waiting room was perfect for my little one while waiting. Can't say enough how their help eased the pain of a trip gone bad.
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January 2024 by Mason Rio
Was initially looking for a shop with a touch-less tire machine due to the powder coat on my wheels being a bit fragile. After talking with the manager he assured me that they would be able to dismount, mount, and balance the wheels without any issues (I previously had tried to get the wheels mounted with tires and had to get the recoated 5 times due to negligence on the person doing it and bad adhesion with the powder coat). Upon arrival at my 12:00 appointment time I was greeted and pretty much immediately put on the lift. Every employee that works there is super nice and outgoing. Ensuring that I had a good experience and that everything was done correctly was clearly something they strive for. A great family owned business that has interest in cars/trucks + the people the come in there. Will be going back when needed and 100% recommend! (Was even compelled enough to write my first review ever)
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January 2024 by Rhiannon Alger
Don’t go here. They will rip you off. Tried to charge me $60 to replace a bulb in my car. $50 for “labor” & $10 for the bulbs. Of which I said, I can go buy @ Auto Zone, you guys can replace. But I was confused as to why it was so much money and told the guy you’re ripping me off, he told me I was no longer allowed back AFTER I paid him for the $20 inspection. WOW. RUDE. Now I have to go somewhere else for $20.
I will never come back and will continue to give out horrible reviews. I hope that $20 that you put in your pocket goes a long way!
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December 2023 by Richard Mannasmitth
Very professional service.
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November 2023 by ComputaTech
Always great service and great people to deal with
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November 2023 by Dmitriy
Always great service and great people to deal with
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September 2023 by teresa morris
Love getting car repairs done here had to cancel my last job car was totaled by a deer 3 days before getting work done
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September 2023 by Kenton Shirk
They helped me greatly in deciding which tires I needed for my vehicle! Very knowledgeable staff!
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September 2023 by J Coakley
Great people! Highly recommended!