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December 2023 by Jenay Mason
Black Friday and wonderful service! Everyone very helpful, professional, and kind on this busybusy dayThank you Ava!!
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October 2023 by Sierra Keefer
Bought my daughter a pair of the white high top converse for school this year and not even a month after having them the right shoe I'm guessing molded? As you can see in the photos the left shoe is still in the same shape from when we purchased them but the left has this awful brown stuff spreading around the entire shoe I have never seen something like this and this is like the 7th or 8th pair of shoes I've purchased from journeys and we've never experienced this before so of course I'm upset I call the store and explain what's going on and the girl on the phone tells me to bring them in. I bring them in just for the guy to tell me that a manager has to be present I get that BUT that should have been told to me on the phone considering we live a good half an hour-45 min out of the way from the store. I am hoping that they make this right by exchanging them due to the fact these shoes weren't wore enough times for something like this to be going on nor have they been submerged in water or kept in a dark place for them to be doing this and only on one shoe?? I am a loyal journeys customer but if the problem isn't resolved I can't say I would continue to be after spending that much for this to happen so soon after the purchase.
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October 2023 by Nate Fox
the employees are not there on time and they don't open when they say they do.
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August 2023 by Emily Crum
Fast and super friendly staff. I was in and out with what I needed in less than 5 minutes.
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June 2023 by terresa Wells
Ok place
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December 2022 by Bobby Gallalee
In world where retail stores are becoming obsolete because of online shopping, you would think customer service would be a thing of importance .
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August 2022 by Dennis Click
Super nice and helpful to me picking out a pair of shoes for my daughter. Thanks so much!
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July 2021 by Jessica LaCroix
They do not appreciate their part-time associates. They appreciate management until they don’t. 0 job security, High turn over rates.
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July 2021 by Maegan Muffin
This place while it mainly appels to shoe lovers and sock enthusiasts. It still has a beautiful selection of shirts and hats. They sell most everything, and the employees are always willing to help you find whatever your heart desires. I highly recommend this place and The staff. The staff alone give the place a welcoming vibe!
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March 2021 by Joyce Sullivan
Good place to get nice shoes,they might have to order them though
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January 2020 by K. P.
The salesperson who helped me today should get a fat raise. Fuschia sneakers, green streak in hair, badges on lanyard she made the buying experience enjoyable and it should be. For sure I would not have a made a purchase without her influence: knowledgeable, attempted to sell me more stuff which means I’ll likely purchase there again and I’m happy with my purchase.
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December 2019 by Gabriel Garcia
Staff was friendly and helpful. Just didn't have the particular shoes my daughter was looking for.
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October 2019 by Lisa Albright
Ashley was super helpful. I didn't know what I wanted, and left with vans
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September 2019 by Julie Fisher
Went in store for school shoes for both children. I knew in advance which shoes my daughter intended to get so picked those quickly. For my smaller son, not as easy and had a hard time fitting him with a shoe. While struggling to find an appropriate shoe for my son, Sales staff kept pushing socks and sprays for maintaining shoe color to the point that it was obnoxious. When shopping with smaller children, chill out with the hard sales techniques. I ended up saying no to socks and sprays more than once and ended up going to another store for shoes for him merely to get away from the pushy sales.
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August 2019 by Kendall Helton
Went in looking for a specific pair of shoes. The sales girl was helpful, knowledgeable, and enthusiastic. Great customer service.