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“Dylan was very helpful in outfitting our family with new phones. He helped us pick the phones we needed and then set us up with the most affordable plans. He seems very knowledgeable & answered our questions in plain English. It was a joy to get new phones & Dylan was a big part of our T-Mobile experience.”
“I went here to start a new line with my bf.PROS: Pedro was very knowledgeable and Edwin helped set up my line. I got great discounts and left with a new phone that day. They also hooked me up with a free coffee coffee mug and insulated tote bag. I was happy with the store, the service i received, and the customer service expertise in general.CONS: Edwin is new so understandably there was some misinformation about deals at first. Also i was annoyed once I got home and realized I don’t have a block for the new charger which i was told i would be given so I called the store and the block is over 23$ and my phone is about to die so I’ll have a dead phone remainder of the day and buy one tomorrow. If it weren’t for the block situation i would have given 5 stars.Thanks guys for the assistance.”
“Bought a new tenda switch with sfp for this service. Fiber internet is so much better than Comcast. I don't know why people have such a fuss about utilities getting installed. Grass grows back, you don't technically own the front of your yard anyways. Lighten up people.”
“Leaving a 5 star review even though I just cancelled service, seems a little odd but If you don't have another option High speed link is the way to go. Your not gonna find better people to deal with anywhere, from the sales lady to the fella that installed my service even the tech support guy were all top notch. The service worked decent for most of the day but It seems to me its overloaded in my area of Page county and that's the reason I cancelled. Hop this review is helpful ;)”
“Very polite and helpful team with an amazing store manager. Helped get my IPhone 15 pro max set up and had a really good experience within this store. Thank you guys!!!”
“I had what I thought were dumb questions, but despite that Pedro and Daegen were very helpful and I left very satisfied with how everything went. Definitely would go back,”
“This is a wonderful T-Mobile Store. Aries helped me so very much. I would recommend him to anyone that needs help with a iPhone. When we come again to our timeshare at Massanutten Resort and I need help with my iPhone, I’m coming to this T-Mobile Store and get Aries to help me. Jeanne Hart ❤️”
“We had been having trouble with our cable box for close to a week and couldn't get the issue resolved over the phone. We scheduled a tech for early Saturday morning. Jared was our technician and totally focused on getting our issue resolved. He fixed our problem quickly and if I could give 10 stars I would.”
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“Johnny was awesome in helping me figure out an Apple Watch line switchover. Patient and helpful, and this location is so much less crowded than others! Highly recommend!”