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September 2024 by Laura C.
Dr. Nio is an excellent doctor. how does it happen that the staff at the counter are so rude and unhelpful? it's always been a mistery to me, especially in a town where most people are friendly and polite. Is it a salary problem?
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August 2024 by Jed Taylor
You’d be better off going to the crackhead on the corner for meds. I’ve never heard of a Dr office being so unattentive and careless of their patients. Not sure who you have to suck off to get a call back or a refill for asthma but if you find out Lmk.
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August 2024 by David Murphy
Interesting practice, needed a prescription refilled, pharmacy said it had expired, dr denied refill, thats all fine, how about a phone call notify the patient, (my wife) she needed an appt, but no we let her run out of blood pressure meds within no phone call, time to find a new practice
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August 2024 by Whitney Diehl
The front office staff at this dr office SUCK
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August 2024 by April Drake Mason
Dr. A.S. Kathleen Iudica is the best !
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July 2024 by Brittany Barnette
I really like this practice! I've been coming here for 11 years. I started out with dr.weidig, then his availability became limited so I started going to dr.ashby! He's been absolutely wonderful and knowledgeable. He LISTENS! I love this practice!
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July 2024 by Cori Morris
I have tried for 3 weeks (voicemails and patient portal) to get someone to call me back regarding a prescription and have not heard anything. Very frustrating. I like the doctor I see but the customer service is lacking.
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May 2024 by Kacie Long
Been coming here since I was a child and it progressively gets worse. The office staff is incredibly miserable and hateful. Impossible to get an appointment.
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April 2024 by Brenda Gerhardt
They don’t respect
Patients who are not comfortable taking the Covid vaccine
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March 2024 by M T
Caring doctors and staff. Great service and they respect your appointment time.
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February 2024 by R Cro
If the stars can go any lower id put it they cause me to lose my job for not signing one paper missing weeks of work cause i had to wait for another avalible appointment from them charging me again just to sign it also i had a friend go their they would give him a appoint until he paid 2.00 seriously also the nurses are jus people they hire off the street
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February 2024 by Lisa Vance
I have nothing good to say about this doctor’s office. From trying to get an appointment right down to the doctor’s bed side manners. I was fresh out of the hospital being very sick. I had a social work call and set up my appointment bc I had been waiting so long to get in to see a dr. When I arrived at my appointment. No one seemed to know why I was there. The dr I saw was so busy having a fun time with his nurses that he was more worried about socializing with them. Not once did he look at my chart. He even asked me why I was even there, So unprofessional. Also I was concerned for my health. I could have just hung out with my friends and called in my prescription for what service I was given here. I DO NOT recommend this doctor’s office to anyone!
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January 2024 by Pasha Alan
Wonderful Professional Staff, Doctor listened to patients needs no rush also Lab on site.
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January 2024 by Rosie Lynch
Very disappointed with the care here for my family. They are completely disorganized. I have called and left 5 messages over the past 2+ weeks for Dr. Loucks who provides care for my 2 infant children and they still haven't returned my call. I needed clarification on dosage for a medical issue and now a month later we are still dealing with the same problem because I never got my questions answered. We have also had confusions with scheduling and new patient paperwork (having to fill it out 3 times?!?!) and then they STILL don't seem to have the right phone number on file for me. They sent medical information to my old address in NJ even though I had clearly given them my new VA address and then when I called to figure out why I hadn't received the lead test results yet, they couldnt figure it out. Never again will I waste my time going here. We even switched providers from Dr. Christian Iuidica to Dr. Loucks hoping we would get better care and I still felt rushed and like deep down they don't really care about their patients.
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January 2024 by KayleighJones
They turned me away despite having an empty waiting room on their walk-in day. Told me that all I could do is go to medexpress or the ER when I told them that medexpress had told me to go there and the ER wouldn’t do anything. The lady at the front desk was very rude and condescending and refused to help me in any way. Told me that I would have to wait a month for an appointment since this Thursday was too last minute for my schedule even though I called on Tuesday (4 days ago) trying to ask questions and get in and no one called me back. Clearly a place that cares more about money than the patients they serve as they’d rather sit there with an EMPTY waiting room than help someone who hasn’t been able to eat for a month and doesn’t even want to live anymore because of it.
