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November 2023 by Tesa Hernandez
Left me and a 87yr old patient at hospital because we were not sitting outside in the rain in 37 degree weather instead we were in the doorway trying to stay warm and dry! If you don’t like working with people then get a new job! Hire people who are actually compassionate and realistic!! And whoever answered the phone when we called back after waiting another 45mins in the cold you’re rude unprofessional and obviously a miserable person !! Also I only gave you one star because it wouldn’t post with no stars
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July 2023 by Amanda Watson
Rt 5 driver is really rude he give an attitude to everyone that gets on with a walker and tells them to move their walker. And then he stops off some places to take care of personal stuff which isn't good bc people that ride the public buses shouldn't have to sit on the bus while he goes to that bank for personal stuff. He should do it on his own time. It makes the public buses late his boss needs to do something about this..
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May 2023 by Austin Beach
They wouldn’t let me on the bus cuz my bicycle that ik always stays on was to big and then when I was filling my complaint they just hung up on me
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September 2022 by John Morris
Awesome place to work where the people care about providing the city transportation service.
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June 2021 by Mary Monts
Trying to find hours of operation of the buses. Website is a mess. When do buses start? When do they stop running? This is basic information, should be easy to find.
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February 2021 by Usha Thapa
Samson is a great driver.he is very kind and helpful person, very friendly. He drives very good and carefully.
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January 2021 by Ali Khoshnaw
Samson is great driver very kind man and safe driver route 1 today
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January 2021 by Maria Fontanez
Samson S Tesfay is such a Great Person , And a Safe Driver , I lived in harrisonburg for over 8 years and I have never felt more save on route 3 when Samson is there . He is such a sweet person , thank you samson keep up the good work. There lucky to have you as there driver for route 3.
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December 2020 by Ghebrehiwet Nrie
Samson has served me a good and treats me nice .I really appreciate his well communication and safety driving job that makes me to use bus transportation again.Thank youI appreciate
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November 2020 by Maria Fontanez Arroyo
Samson is a great driver I felt save with him and his always with his face mask . Great person Great Maners
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October 2020 by Feven Abeza
Samson is a nice driver. and a nice appreciate
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October 2019 by Michael no
The bus has been 1 minute away for 15 minutes
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September 2019 by Timothy Dee
Had to wait 10 minutes for Bus 13 at Showker Hall. Since it was 20 degrees outside I waited just inside the door of Showker. As soon as I saw the bus pull up I ran out the door. Bus driver stopped let one person on and then closed the door all in a total of 5 seconds. I was 10 feet away yelling and waving my arms when he drove off and I knew he had to have seen me.I then had to take a 30 minute walk back to my house and on the walk back I saw the same Bus 13 on Port Republic. The bus driver who was an old man made eye contact with me and laughed. I almost never write reviews but I don’t think I’ve ever been more poorly treated by any service and this is hands down my worst experience at JMU. I’d give zero stars if I could.
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April 2019 by Poopy Pantz
Very great and reliable service
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March 2019 by Jeffrey Yapuncich
School bus system is a total letdown. Nothing but headache.
