Crutchfield Store in Harrisonburg is a highly praised destination for electronics, known for its exceptional staff and customer service. Customers appreciate the knowledgeable and courteous team who are always willing to assist, whether by providing information on deals or helping with technical issues. One customer shared a remarkable experience where staff members went above and beyond to help connect an old Atari 2600 to a modern TV, even creating a custom cable on the spot. Many reviews highlight the staff's ability to listen to customers’ needs, like when one employee helped a customer select the perfect sound system based on music preferences. The store offers competitive prices on quality products, earning comparisons to online giants for its efficiency and care. Customers have enjoyed quick delivery times, with one sharing their satisfaction with a next-day shipping experience. The knowledgeable staff, such as Tyler the Liquidator, assist customers in finding the right products, often pointing out discounts and ensuring a comfortable testing experience in the store’s listening room. Overall, Crutchfield Store stands out for its combination of quality products, attentive service, and a genuine commitment to customer satisfaction, making it a go-to place for audio and visual needs in the area.
Staff is always beyond great! I’m a 30 minute drive from this Harrisonburg location but I tend to often stop by knowing I’ll get assisted with news on deals or an item lookup.. I nearly bought the incorrect part specific to my car but the man looked it up before my purchase and we corrected it. Much appreciation to... read full comment
March 2024
Have taken my car there twice to get my stereo and camera installed the service has been excellent both times
February 2024
Superior electronic knowledge. We are lucky to have this type of store local to us.
