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March 2024 by Rob Ricciuti
Great customer service
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December 2023 by David Housden
Drove an hour out of the way to have tires installed that I purchased online and now Costco is refusing to install them because my wheels are not exactly factory spec. There was no disclaimer saying you couldn’t have aftermarket wheels and they even sell aftermarket wheels themselves. Thought I was getting a good deal but instead got turned away and told it’s because my wheels were not 17” factory but instead smaller 16”. Then told I had to stand in line for in order to receive a refund. The whole process took over an hour. Very disappointing and unexpected from Costco. I do not recommend you purchase tires from Costco if your car is not 100% factory, which is something they should make clear in the beginning anyway.Took this straight from the Costco website:Regardless of the vehicle you drive, high-quality rims and wheels are essential for getting you where you want to go. Not only do they affect your speed, mileage, and the smoothness of your ride, but wheels also add style and safety. That’s why Costco offers the best deals on professional-grade vehicle wheels, ATV wheels, and UTV wheels, which are available in a wide array of sizes, styles, and finishes. All our wheels have a lifetime structural warranty, and our Costco Tire Center will be more than happy to complete the installation!
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December 2023 by Morgan Housden
Worst tire center ever, refused to mount tires on aftermarket wheels, then said they’d mount the tires but not install wheels back on car. Drove an hour out of our way to be told they cannot install due to policy. Buyers beware! There are zero notifying details on the website advising customers of that.
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August 2023 by Robert Lowrie
Everyone was very nice and helpful. Incredible price for a flat tire repair.
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August 2023 by Thomas Neilan
Very friendly and helpful Gentlemen at the Counter.
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March 2023 by Catherine Z.
A great place to save. Try week nights to avoid major crowds! The cakes are the best.
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February 2023 by Bhavna V.
I am grateful for MILAGRO , she was a great help to us in the tobacco section. She was friendly and helpful. Thank you !!
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January 2023 by Sarah H.
It started off as a causal Monday afternoon. The sun was shining, the birds were chirping, it was honestly a beautiful day. My roommates and I were strolling through the isles trying to find food to fill us up for the next two weeks. My roommate Amanda really enjoyed the beef jerky free sample almost too much because she went back for seconds, but that's besides the point. We came across a stellar deal. Wine for $7. "Let's get it" uttered my roommate Olivia. I'm obviously in. We soon arrive at the checkout line. Amanda gives her ID and informs the lady helping us that she is buying the wine. (She is 21) She informs Amanda that she cannot buy the wine because Olivia is not of legal age. Interesting. We are puzzled but remain calm and collected. We then pay for our groceries and the lady (Julie I believe) makes a slick comment about us trying to buy alcohol underage. First of all ma'am, you are definitely the life of the party. And second, I can go buy alcohol anywhere else and won't get carded. Don't play with me. I stand up for my roommate Amanda because she is literally 21 and Julie was accusing her of trying to do something illegal, which Amanda would never do! She is a good citizen. Anyways, we make our way to Walmart right after and get what we needed to get. While also managing to steal a nice pumped Spaulding basketball as well! Moral of the story, never going to this Costco again and will be sticking to my roots at Walmart. Walmart forever
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December 2022 by Daniela Arosemena
The workers are absolutely incredible!! My tire popped last night and my wheel got completely messed up and they helped me Call every single place that they knew to find a replacement for my car. Once we found one I went to pick it up and they replaced it for me!! These workers are so helpful, kind and so amazing. They all need a raise!!!!! Thank you so much to all of you for all of your help and calming me down when I was so stressed out.
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November 2022 by Sterling G.
Great place to shop. Lots of good bargains. Spoiler alert- must be a member! Good for large families or for people who entertain a lot. If you see something- buy it, don't count on it being there the next time you come. Frequently, long check out lines, but they are pretty quick at getting you through.
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October 2022 by เจี๊ยวจ๊าว ชื่อผมสองพยางติดกัน
Organize and clean sometime too long line for paying, but all cashiers worked very fast. avoid Friday and Saturday from JMU’s game day
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August 2022 by Iris S
They were awesome! Very helpful
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August 2022 by Rana Ji
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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July 2022 by Dana Sweet
I appreciate Costco Tire Center! Thanks Travis for keeping my tires safe.
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July 2022 by Ciana C.
I go to this Costco a lot as I live in Harrisonburg and all of the workers are very kind, but one of the Managers is incredibly rude. He is a bald short man of African Decent who wears glasses and on the day I encountered him I was pushing two carts full of 25 water cases. I was in the line and usually they preform line control so I naturally assumed they were doing that today as it was pretty busy inside. The manager comes up and he asks me which line i'm going into to which I reply "oh i'm not sure no one told me so I didn't wanna assume." I work retail as well and my job also does line control so I didn't wanna be one of those guests who cuts in line or disobeys the worker. Anyway after I said that he gave me a snotty attitude and was like "Well I know your programmed to be told what to do constantly but you can choose ur line today." The choice of words was just very odd and I felt like he was treating me less than human. Other than that the cashiers and food service are very kind.